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JustAnswer
Australia,
New South Wales
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Consumer complaints and reviews about JustAnswer
Julie Kup
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Mar 20, 2012
Unauthorized charge
I only used ' justanswer'once sometime in June this year, and $46 had been charged as agreed for the service on 29/6/11. How dare you keep charging me $46 monthly on every 29th of each month, i.e. $46 on 29/7/11, $46 on 29/8/11, $46 on 29/9/11 and $46 on 29/10/11. Your ref. : *Doctors 1800679634 CA. I am now demanding that you refund the 4 extra months, total $184.00, that you have charged me without my authorization to my account immediately, and then delete my credit card details afterwards. I hope it was a honest mistake. Your explanation regarding this matter would be appreciated. I have already informed my bank to stop giving you further payment, and they will investigate this matter. It is very serious. My email address is
[email protected]
.
My email address is
[email protected]
Mumzy
Send email
Mar 20, 2012
Unauthorized charge
I have a similar complaint as a number of people, I used this just once paid for accountant advice and was told to contact an accountant in my area. What a load of Bull, these people offered me nothing so I requested a refund. Unreal these people have billed me for this month I told them they were useless. I had not expected to hear from them again. I have not used this service since I was disgusted in their Idea of help. How dare you bill me for nothing I am sick of this sort of Shit and expect that you sort out your billings before you just charge someone. You were told I did not want this at all .
Mumzy
Send email
Mar 20, 2012
Unauthorized charge
I am pissed off
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