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KFC Empire Building, Tawau

Malaysia

Consumer complaints and reviews about KFC Empire Building, Tawau

Sulaimantibe Send email
 
Jun 19, 2017

Service tidak memuaskan

Tarikh : 19 Jun 2017 @ 2200

Kejadian berlaku di salah satu restoran KFC Empire Building Tawau, Sabah. Selepas membuat bayaran pada pukul 21.34 (seperti yg tertera dalam resit), saya menunggu pesanan makanan saya disiapkan dalam 15 minit seperti yang di maklumkan oleh cashier yg duty pada masa tu (Nuranisah) . Walau bagaimanapun, selepas 20 minit berlalu saya ke kaunter yang sama dan memaklumkan bahawa saya belum menerima pesanan makanan saya iaitu dua ketul colonel burger. Kemudian selepas 6 minit berlalu saya masih belum menerima makanan saya. Saya ke kaunter sekali lagi dan cashier berkenaan pesanan saya tengah disiapkan. Tapi apa yang saya lihat, selepas 26 minit berlalu barula mereka menyiapkan pesanan makanan saya. Saya marah dan meminta duit saya dipulangkan. Penyelia yg duty pada masa itu juga hadir bersama dan mengembalikan wang saya. Apa yang buat saya terkilan ialah TIDAK ADA perkataan MAAF dari dua staff KFC berkenaan... kejadian ini adalah kali ke dua saya alami dalam bulan ini.
Saya amat berharap agar pihak pengurusan KFC dapat mengambil tindakan yang sewajarnya.

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