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Consumer complaints and reviews about Kia

Latose Send email
Oct 16, 2023

Vehicle waiting list

Hi my name is Gordon Butt from Newfoundland and I’ve been a customer of 6 vehicles with central kia for almost 30 years and consider myself a valued customer!! I recently got my daughter (Mariah Butt) approved for her first vehicle at central kia in Nfld but 6 months have past and still no update on when she will receive it! I consider myself a valued customer and also have brought other customers to your establishment to buy their Kia through these years ! But I’m frustrated that my daughter isn’t receiving her very first machine and time is running out in regards to weather conditions in our province that is coming soon and she as to travel for work! I have nothing only upmost respect for the staff at central kia and love doing business with them but I sincerely wish that this would be looked into so my daughter could get some answer on when she will receive her new Kia seltos as we move forward and hopefully I can bring more customers to the Kia family!! Thank you in advance sincerely Gordon!!
nikkir Send email
Dec 3, 2019

Purchase and service work.

I purchased my 2017 KIA Sorento In June brand new for myself and my daughter (KIA forte) the salesperson at foster KIA gave me a $1500 discount for both cars, after we bought the cars I found out that they had a promotion in which if you bought a car you would get a trip for 2 to las vegas, I contacted my salesperson and asked him why was I not offered this deal, he informed me that he thought I wanted a discount!, I told him no I wanted the trip and so did my daughter. The salesperson said then he would have to charge me $1500. I informed the salesperson that what he did was wrong and wrote an email to the manager and the salesperson in which he confirmed that he did not offer me the deal, and since no one, has contacted me back. I then recently went to put my car in for service Nov 26, 2019, at Bessada KIA for a noise that the car was making, it's Dec 3, 2019, and I haven't gotten my car back the last I heard was that they couldn't find out what the noise was?. They gave me a loner car (forte) as I'm 6"0 foot and my husband is 6'2 and my kids are almost 6'0 that is why we got a jeep at least give me a car that is comparable to mine. I want KIA CANADA to contact me in regard to this, if not I have no other choice but to contact Consumer alerts CTV at Pat Forrin to let people know what kind of service us customers are getting and the lying that goes on.

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