Submit a Complaint

King Soopers Tower Rd Aurora, CO

United States,
Colorado

Consumer complaints and reviews about King Soopers Tower Rd Aurora, CO

[email protected] Send email
 
May 24, 2020

Poor Customer Service

I went to the King Soopers on 5/23 at Tower Road and Green Valley Ranch and bought some items but when i returned home i did not arrive with Tree Tea Oil which is what i went for- At the Register i asked the date 3 times and finally just put down 5/21- Then the checker called the Manager because my receipt wouldn't come out- The Manager told me it was frozen up and could not give me a receipt- So i called about 15 min. after i arrived home and called "customer service" and the girl told me i couldn't get a refund without the receipt after i had just told her the story- She said i would have to come back today in order to pick up the product and i said i was just getting ready to fix dinner- She said if i didn't come back today i was out of luck in less i came in tomorrow and the Manager recognized me!!! Yeah right after seeing 50 million people that day she's going to remember me- I even told her which register, the clerk was black and had on a blue mask but that wasn't good enough- A real customer service person would have said just a minute and i'll go to that register and see if the product is there- But no, that's too easy- Anyway, that's the last time i'll go to that store believe me!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username