KLM is a socks company...
My relatives bought a ticket in Panama Republica at Viajes y Destinos. S.A
Via Beneto to my brother that live in London...he suppost to travel on the
2nd of February 2011 but he had and inconveniant then he calls the
agency in Panama and they told him it was not a problem that to call few days before and it will be a little charge.So he did, BUT there start the problems...they told him that was not possible...that KLM dont acept it
and he will loose the ticket (USD 1450), so no travel and no money refund,
KLM will not negociated at all...he loose the ticke period.
Iam been a traveler person must of my life...I never ear such thing...this
COMPANY IS SUCKS!!!All the travel company can do it ...EXCEPT KLM
Now that we have this problem...I ear a lot of bad things about them
KLM IS A SHAME FOR THE AIR INDUSTRY!!! IM SURE YOU, I AND
AVERY BODY WILL EAR THAT KLM GOES OUT OF BUSSINES...
THEY DESERVE IT...IS LIKE THEY ROBE CUSTUMER THA WAY!!!
BEAUTIFULL!!! BRILLIANT.

On KLM.com they charge you a 10 euros booking fees. On airfrance.be you can book the same flights, same dates, same time, etc but with no 10 euros booking fees. This is the same company so why different rates for the same destination, dates, flights, etc according if you book on airfrance.fr, aifrance.be or klm.com??? KLM rip you off and is not worth it. Are we so different from a country to another???