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Kotak mahindra bank Ltd

India

Consumer complaints and reviews about Kotak mahindra bank Ltd

Praveenkumar Send email
 
Apr 24, 2019

Account statement not generating

Hi,

this is regarding account statement.

I have requested the statement through website as well as by customer service center also but still I'm not received by email.
So may time I have request still not happened. very disappointing with customer service as well as software which it will always say delivered successfully. really.?
resolve asap.
Suhasini Send email
 
Dec 1, 2015

money laundering by a bank employee

Dear officer,
This is Suhasini. P, residing in Chennai and Iam writing this mail out of my suffering, pain and grievance to you. I request you to kindly disclose my identity. I'm not satisfied with the resolution given by kotak mahindra bank on 16th November 2015. I'm working as a customer care processing officer for a mutual fund company. My intention is to do social work and want the girls to be safe in the society. I hold a savings Bank account in Kotak Mahindra Bank.There a Bank employee named R.Gunasekar (Relationship Manager – DM) from Chennai T.Nagar Venkatanarayana road branch use to call me related to product. He has many debts and housing loan in Axis Bank. He literally cheats the bank customers, use to take their money and use it for his personal. He will take money in the name of account opening. Previously he worked in Axis Bank, then joined in Kotak Mahindra Bank. His intention is to cheat girls take money by making friendship as a relationship Manager and he use to note down personal profile details, bank transaction details of customers that too specially girls. He specially interacts with girls and introduce himself as single unmarried, where he is already married and has a girl baby. In the same way he cheated me took my money from my account, harassed me sexually, physically, mentally. I suffered for past 17 months from May 2014 to October 2015. Finally I warned him saying that I wil give police complaint and complaint in kotak bank. But he came with his family members around 20 members on 18th October 2015 and threatened me. Then with all proofs I addressed the complaint to the kotak bank chairman Mr. Uday Kotak, Mr. Raosaheb Kangane (AVP). You can go through the attached complaint mail for your reference. Finally the bank gave resolution on 16th November 2015 that the person is no longer working in their bank. Now the thing is there are chances that the person can go to any bank for job with reference from your senior authorities of bank by hiding his Kotak Bank experience details. I request you to kindly go through the complete mail and attachment, recommend you strongly please circulate this matter so that the banks wil not give job for him orelse  the bank customers will be cheated, will suffer like I suffered and lost everything. Finally I didn't even get my money back. Please protect the customers from all these fraudulent activities, specially girls. I request you to please circulate his details with the picture to all the banks and do not entertain him in the banking industry. I hope you will not neglect this mail and will definitely take action. Lost is lost at least I can save few of the girls in the society by giving that person details. I once again request you to please disclose my identity. Throw this R.Gunasekar from the banking industry, blacklist his name. Suffered a lot, tried to commit suicide because of this fellow who had taken my complete profile details from bank records literally cheated me. I didn't get my money back. Bank also confirmed that the funds transferred from my account to his account. For the sake of safety and future plans we choose banks to save money. See what had happened in my case. Bank is not taking responsibility for this. I didn't ask the bank to assign RM for me, where he called me for the first time as my RM, noted my financial transaction details from bank records. Financial transaction details of customers should be maintained in a high confidential manner by the banks. Where as this cunning fellow misused his position took the details and started interacting with women customers by flirting. Not only me, please check his Facebook account he has contacts with kotak bank women customers. If the bank employees misbehave like this? then where we all should go to protect our funds. Just removing from the bank is not the proper administrative action which kotak bank did in my case. Because he may hide few working experience details and get a job in some other bank. If the same continues by the person, then who should suffer? Only the bank customers. That's the reason I requested the kotak bank to terminate and blacklist that person, so that we can trust the banks for our safety, not only this reason,  this should be the lesson for all the bank employees so that they will treat the customers in a proper way, will respect women. Please take proper action against the person R.Gunasekar and also the kotak bank. I thank them but Iam not satisfied with their resolution. They found that my funds are transferred from my account to that person account, why then they didn't compensate my funds from the settlement money of R.Gunasekar. Kindly take serious action against this issue. I mentioned all his details in this mail and in the attachment. Waiting for your prompt reply and action.
 
My Details:
Name – P.Suhasini
PAN NO - ESJPS3227J
Mobile No - 9841865345
Email Id - [email protected]
 
His Details:
R.Gunasekar:
Address - Flat No -9-D, First Floor,
Rainbow Avenue 2nd Street,
Keelkattalai,
Chennai-600117
Tamil Nadu
India
 
Worked Place Details:
R.Gunasekar
Official Email id - [email protected]
Personal Email Id - [email protected]
Personal Mobile no – 9176654879
Office Mobile no - 8939971313
Bank and Branch -  Kotak Mahindra Bank LTD and Chennai T.Nagar Venkatanarayana Road branch.
Designation – Relationship Manager (DM)
 
 
With regards
Suhasini. P
9841865345
[email protected]


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