Dear KTM Officer,

We have big group of family member took a 11:30PM night train from KL Sentral to Padang Besar last week. It is a nice train. Unfortunately two factors caused us sleepless night and badly impacted our trip to Hatyai & BKK when we arrived Padang Besar. It was sleepless night for all of us ! All of us were very upset since we paid the tickets but none of us can sleep even one hour in train.

Two factors hope KTM can tweak/change to be better, for all passengers ( all other countries visitors) for NIGHT train only :-

1. Shall skip every stop announcement and all talking - it is about every 15 minutes once.

2. Place lean and soft lighting, not normal light.

There are many visitors travel in night to Padang Besar, hope to grid a good 4-5 hours sleep before start their travelling. Really hope KTM could be more considerate , make some changes for night train only , to let ETS customer have a pleasant trip !

Thanks in your attention !