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Lazada malaysia
Malaysia
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Consumer complaints and reviews about Lazada malaysia
CKH333
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Aug 23, 2019
Lazada is cheats Customer
I have been buying from Lazada for the past 10 + years. recently I purchase and Item and it was defective. I returned the item immediately- [protected]) But the item was Returned back to me because I selected the Wrong reasons for return. I choose "Not As Advertised" as against Lazada claim that it should be "Defective". After interacting with Lazada Customer service "Live" chat I was asked to do a 2nd Manual Return and a given Return Warehouse address by Lazada. I did that. But the parcel was Returned to me.[protected]) I again went to "live" chat and receive an email instructing me to make a 3rd Manual Return and was assured this time by Lazada that the Return Warehouse will be alerted. The parcel was again Returned to me.!![protected]). Again I contacted Lazada and was told to do a 3rd Return with Lazada given receiving address. I did exactly as that. And to my HORROR the parcel was RETURNED to me the 4th time.!! And today I receive an email asking me to make a 5th Manual Return .Lazada is a scam and makes their loyal customer run around. You are CHEATING your loyal customer and frustrating your loyal customer. ( lazada malaysia case number 2050000003338644)
CKH333
Send email
Aug 23, 2019
Lazada is CHEATING Customer
I have been buying from Lazada for the past 10 + years. recently I purchase and Item and it was defective. I returned the item immediately- [protected]) But the item was Returned back to me because I selected the Wrong reasons for return. I choose "Not As Advertised" as against Lazada claim that it should be "Defective". After interacting with Lazada Customer service "Live" chat I was asked to do a 2nd Manual Return and a given Return Warehouse address by Lazada. I did that. But the parcel was Returned to me.[protected]) I again went to "live" chat and receive an email instructing me to make a 3rd Manual Return and was assured this time by Lazada that the Return Warehouse will be alerted. The parcel was again Returned to me.!![protected]). Again I contacted Lazada and was told to do a 3rd Return with Lazada given receiving address. I did exactly as that. And to my HORROR the parcel was RETURNED to me the 4th time.!! And today I receive an email asking me to make a 5th Manual Return .Lazada is a scam and makes their loyal customer run around. You are CHEATING your loyal customer and frustrating your loyal customer.(lazada case number 2050000003338644
Martinnlee
Send email
Oct 26, 2017
Low quality product
Very low quality clips , drop off within 4 month, without warranty , so what is the warranty for if product without quality?
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