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Legacy Collect Calls

United States,
California

Consumer complaints and reviews about Legacy Collect Calls

roserita12 Send email
 
Mar 22, 2018

Legacy Inmate Communications

This company charges on collect phone calls in Illinois with initial of almost 22.00 the almost 2.00 a minute after. This is one of the biggest rip-offs I have ever seen and as I was told it's all legal. Seriously! My sons cell was stolen and he is a half-way house and the only way he could communicate to tell me he was ok was through the pay phone and this is what I get billed. How can people do this to other people. Just not right.
maria4 Send email
 
Jan 29, 2015

Legacy Collect Calls

omg this people are steeling from me the call was 5min prob less and their charging me $23.07 is their justice is any body reported this people to the b.b.b
seeshell Send email
 
Jan 13, 2015

Legacy Collect Calls

My son lost his cell phone and was at the airport needing a ride. The first call I was charged 12.48 and we didn't even connect. There was no talking at all. The second it did connect and we talked maybe 3 minutes and they charged me 13.98. I called them to ask about these high charges and why I was charged for the one that didn't connect and they told me it did and that we talked for over 5 minutes. I couldn't believe it. When I tried to disagree they hung up on me. I called back and tried again and again I was hung up on. I don't understand how this company can get away with this. They must start charging you from the beginning of the call of you have a collect call from do you accept. Then since its on my cell phone I had to use my credit card and put all the info in. This is so upsetting and I can not believe this is happening.
llt8437 Send email
 
Oct 19, 2014

cost

I was charged over $21 for a one minute phone call. Something should be done about this company, they are the biggest ripoffs around.
Sezgi Send email
 
May 10, 2014

Overcharged for a call

I was charged 16 dollars for a minute call I made in Berkeley for a call in Berkeley from Asbury Bart station.
User786952 Send email
 
Apr 1, 2012

Over Priced

This company is a rip off, it's used in prisons for inmates to make collect calls. My cousin called me several times collect through this Legacy Co. I had to enter my credit card #. We were never able to connect, although the voice message stated that our call was connected. I later checked my
Credit card account and saw that I was charged $12.15 and $13.40 for each attempted call that was never connected. How do I contact this rip off company. The name of the company is Legacy Collect Calls.
User926026 Send email
 
Apr 1, 2012

Over Priced

4/1/12
I am outraged at Legacy Collect Calls!!! My Daughter called I think form a payphone from San Diego. I am only 29 miles away. The questionable sounding male operator said it is $26 for 3 minutes. It is outrages, but I took the call because I needed to find out her whereabouts.
I know I talked no more then 3 or 4 minutes, and I was billed $39.90
It is Sunday, cannot do anything about it, but will follow up tomorrow.
Try not to accept collect calls from Legacy Collect calls!

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