Submit a Complaint

Lim Pooi Yee

Malaysia

Consumer complaints and reviews about Lim Pooi Yee

[email protected] Send email
 
Nov 17, 2019

Change plan from first basic 38 to XPLite

Changed from basic 38 to xp lite.

Was not advised that all remaining data from first basic will be forfeited upon change of plan. Have around 6G left when subscribe to the new plan. All gone down the drain.

Was not advised that subscription for unlimited facebook will be terminated upon change of plan.

Staff like not trained. Felt being cheated and ripped off. The remaining data is part of the service that has been paid for. Celcom has no right to forfeit my data.

Request to revert back to old plan but staff was not helpful, citing thay are unable to do it. I wouldn't had change to the new plan if i know my subscription for unlimited facebook will be terminated. I seldom call. So XPLite package with unlimited calls is useless to me. I only use facebook most of the time.

Request celcom to revert my plan to basic 38 with unlimited internet and give me back my 6G data

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Hertz Italian Spa Roma - No Return of Deposit
    Unfortunately, I read this too late after already having...
    HERTZ ITALIANA SPA ROMA - No Return of Deposit
    Unfortunately, I read this too late after already having...
    Poslaju Parcel Hub - Barang stuck
    Barang stuck dan tak gerak gerak congsinment despatch out...
    Hallmark channel - Zola commercial
    Our family was watching a wonderful hallmark movie based...
    Phone call - Bank Card Fraud using a Jazz number
    Subject: Application for informing about bank debit card...
    Jazz Number - Misuse of a jazz number by a fraud person
    Subject: Application for informing about bank debit card...
    ECBC SUBANG JAYA - PARCEL NOT RECEIVED
    I'd order some items from shoppee. It's been a...
    ECBC SUBANG JAYA - Not receiving my parcel
    I'd order some items in shoppee. It's been a...
    Nabisco/ Premium Saltines - Low Quality
    My father has been a loyal customer of the Premium...
    Kenmore - Kenmore elite 795.74033.411
    It's been 1 month since the compressor failed,...

    Recently Updated Complaints

    Hertz Italian Spa Roma - No Return of Deposit
    Unfortunately, I read this too late after already having...
    HERTZ ITALIANA SPA ROMA - No Return of Deposit
    Unfortunately, I read this too late after already having...
    Poslaju Parcel Hub - Barang stuck
    Barang stuck dan tak gerak gerak congsinment despatch out...
    Hallmark channel - Zola commercial
    Our family was watching a wonderful hallmark movie based...
    Phone call - Bank Card Fraud using a Jazz number
    Subject: Application for informing about bank debit card...
    Jazz Number - Misuse of a jazz number by a fraud person
    Subject: Application for informing about bank debit card...
    ECBC SUBANG JAYA - PARCEL NOT RECEIVED
    I'd order some items from shoppee. It's been a...
    ECBC SUBANG JAYA - Not receiving my parcel
    I'd order some items in shoppee. It's been a...
    Nabisco/ Premium Saltines - Low Quality
    My father has been a loyal customer of the Premium...
    Kenmore - Kenmore elite 795.74033.411
    It's been 1 month since the compressor failed,...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username