Worse than the total incompetence of all aspects of their healthcare business is their lack of concern for their patients. Not returning calls regarding problems with equipment and service. We've been dealing with Lincare Willowbrook, IL office for over 7 years. Managers and staff have come and gone but no improvements have been made in the customer response, service or equipment.
The number of repeated complaints, all which we have also experienced, is so unconscionable. The complaints demonstrate that the service most likely meets the legal definition of unconscionable dealing because they are able to get away with it for such a long period of time and still stay in business: "unconscionable dealing is a doctrine in contract law that describes terms that are so extremely unjust, or overwhelmingly one-sided in favor of the party who has the superior bargaining power, that they are contrary to good conscience."