I canceled within the 24 hrs. and it appears the phone or customer service "CHAT" is very very bad. NO RESOLUTION, period.
I have been getting the run-a-round or ignored that, my refund will be "80%" when it should be 100%. I have documents that, I
canceled within the 24 hrs. Besides, the "My Order" was not working at all.
I canceled withing the 24 hrs. but, this is unbelievable source of business method by ignoring the customer.
Thanks,
Lupe Serna

Cancellation Policy
- Unpaid orders will be cancelled automatically after 5 days.
- Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund.
- Orders cancelled within 24 to 72 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 80% of product purchase price.
- Orders cancelled within 72 to 120 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 50% of product purchase price.
- Orders cancelled beyond 120 hours after payment confirmation will be eligible for a partial refund of full shipping cost only.
- Once your order has been shipped, it can no longer be cancelled.
If you would like to cancel your order, please login to My Orders, select the order you need help with, and request cancellation.
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