Line me up with the people down on majicJack. This is a real disappointment, since I was excited about majicJack Plus and the ability to run it directly into my router. I got the unit this past Sunday, plugged it into my computer to get it registered, and everything worked as expected. A few hours later we had a power outage in the community. Mind you, the majicJack Plus was still plugged in through the computer, which was plugged into a surge suppressed UPS. A half hour later, I powered everything down since I wasn't sure how long power would be out. Later that evening, with power back on, everything powered up except the majicJack Plus. Its little blue power light was on, but the majicJack software was now not recognizing it. It also would not work when connected directly through the router. OK - things happen. My problem is that I ended up spending over FOUR HOURS in the majicJack chat room, computer chatting with three different people who kept trying to play with my computer settings, router settings, and everything else. They could not comprehend that the unit was non-functional through different and independent channels. The unit was broken, and there was no avenue available for filing a warranty claim. Like they say, we get what we pay for!!!

i got my majicjack a year now . In December 2009 an alert notice appeared informing me my licence is about to expire . i made an attempt to renew the licence following all the steps as instructed via their wed site and had no sucess .i contacted them through the chat online that is made available on three occasions and i was told tha they are reviewing may account . the same answer i got every time i made contact, they keep sending me to some higher support level and at the end they say someone will contact me via my email. Today is January o6 /2010 i no one has contacted me yet. so here i am with this gadget that is useless because these people do not do not have it together.

a positive note - since i had the majicjack i must say i never had a problem with it works every time i used it.

I HAVE ALREADY POSTED A COMMENT ABOUT MY MAJICJACK RENEWAL. I AM TRYING IN VAIN TO RENEW MY SUBSCRIPTION, BUT CANNOT FOR THE LIFE OF ME GET IT DONE. COULD SOMEONE PLEASE HELP ME HERE, I WILL TAKE THIS FURTHER IF I DO NOT GET ASSISTANCE FROM SOMEONE SOON!