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Marathon Gas Station

United States,
Illinois

Consumer complaints and reviews about Marathon Gas Station

ARTA Send email
 
Apr 25, 2021

CASHIER

I WENT TO THE LOCATION AT 2810 KENTUCKY AVE ONE NIGHT AND THE CASHIER WAS VERY RUDE, ARROGANT, DISRESPECTFUL, UNPROFESSIONAL, AND NON COURTEOUS. EVERY TIME YOU GO UP IN THERE, THEY ALL HAVE AN ATTITUDE PROBLEM ALWAYS AND NO CUSTOMER SERVICE SKILLS AT ALL.
Patty3 Send email
 
Dec 19, 2020

Horrible rude service

When I went into the marathon gas station I didn’t expect to be disrespected and treated rudely like
I was stupid. I asked the cashier for a pack of Virginia slim silver pack menthol cigarettes. She stumbled around looking for it. I pointed to the correct pack and the cashier proceeded to tell me they weren’t called silver pack. I couldn’t believe this cashier was literally ARGUING with me about the name of a pack of cigarettes which I purchase regularly. She then started to mention nationality — BLACK. This person was rude! and doesn’t need to be a cashier. She is argumentative and has a NASTY attitude. I truly suspect she was either high or drunk while on the clock. This was not good or pleasant service at all! I finally decided to not even purchase the item because of her nasty and demeaning service for something that should have been simple sale/transaction. I swear she must have been drunk or something...
Marathon needs to FIRE this person she definately is not a positive, pleasant employee. I can only imagine what else she has done... I asked for a manager and she told me she is the manager and she owned the place... wow!
Marathon west Palm beach corner of jog road ad Okeechobee blvd. West Palm beac fl 33409.
I will NEVER go there again! By the way the cigarettes are Virginia slim silver pack menthol.
Patty3 Send email
 
Dec 19, 2020

Poor Service, Rude Cashier

When I went into the marathon gas station I didn’t expect to be disrespected and treated rudely like a
I was stupid. I asked the cashier for a pack of Virginia slim silver pack menthol cigarettes. She stumbled around looking for it. I pointed to the correct pack and the cashier proceeded to tell me they weren’t called silver pack. I couldn’t believe this cashier was ARGUING with me about the name of a pack of cigarettes which I purchase regularly. She then started to mention nationality — BLACK. person was rude! I suspect she was either high or drunk. This was not service at all! I finally decided to not even purchase the item because of her service and the stupid situation. I swear she must have been drunk or something...
Marathon needs to FIRE this person she definately is not a positive, pleasant employee. I can only imagine what else she has done... I asked for a manager and she told me she is the manager and she owned the place... wow!
Marathon west Palm beach corner of jog road ad Okeechobee blvd. West Palm beac fl 33409.
I will NEVER go there again!
babygurl68 Send email
 
Aug 4, 2016

dispute

This gas station at Sheridan and 25th in Hollywood Florida, does not honor the coupons on the packs. They post a sign with cost of cigarettes then charge more. It states 4.83 if you by 3 or more Pall Mall and has 50 cents off. They TRIED to charge me 6.00 a pack if I wanted to use the 50 cents off and I argued and then they charged me 4.83 a pack for the 3 I bought and wouldn't use coupon on package. Then I asked for the special they had on Newport and they wouldn't honor that either. They charged 7.07 a pack!! They are a rip off, I overhead them speaking on another occasion when I was there stating that they have to make money. I hope that Marathon gets this and investigates their practices as they are cheating customers, charging them whatever they want to, not posted prices.
Trista Brown Send email
 
Feb 23, 2012

injury claim

oct 2nd slopped a fell injured back and neck 2011 the owner told me to go to the hospital call back said he was covered and insurance for these type of things. His employee gave me his number Lisa and also his direct number told me to later to come to the gas station and the owner would be there after on ly calling that was given to me and the owner when i arrived the employee Kim and the owner Sin? filed a false report to the joliet police department that i was harrasing him when i was told to contact him back at the given number s that i voluntairly gave him my address and his employee had taken down also all fo this to avoid responciblity my only intent was for him to pay the medical bills and damages but when purchacing gas form his gas station it seem to be no problem until an accident happen thats why its called accident if he have nothing to hide then he shouldnt worry unless he is worried about intergration
Heywood Jablowme Send email
 
Feb 23, 2012

injury claim

Remember way back in high school when your teacher said to pay attention because you will need to know stuff when you get older? You really should have paid attention in spelling, English grammar and punctuation. Really, you should have.

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