Submit a Complaint

Mcdonald’s

Malaysia

Consumer complaints and reviews about Mcdonald’s

jamescct Send email
 
Jan 14, 2020

Cheating

Today I bring my nephew and niece go to eat McDonald’s in Kuantan because I heard there got new taste of burger must try. (Prosperity Fish Burger) So we went there together. My nephew told me Fish Prosperity Burger Super Value Meal just RM17.99 cents only if buy using phone apps.
1 x Fish Prosperity Burger = RM15.08
1 x McFizz (M) = RM5.66
1 x Twister Fries (M) = RM6.13
1 x Butterscotch Cookie McFlurry RM5.99
= RM35.86 and now selling only RM17.99. Value meal.

Location : McDonald’s Esplanade Kuantan
When I make order, they told me no Butterscotch Cookie McFlurry because the ice cream machine not in service. They want replace a pie for us but I refuse. We dislike the pie and the pie just RM3.50. They safe RM2.50 if I choose the pie, but the kids like aiscream. Then I ask then what can I change because weather very hot and the kids are very hungry. They said nothing and stand a side leaving me standing alone in front counter. I ask them is this service McDonald’s provided? Then I left the place.

We went the other McDonald’s name McDonald’s McCafe Jalan Gambang.
1st I ask do you have McFlurry? Their answer is yes, ofcourse. Ok, then I want to make order. I want to order McDonald’s using my phone apps. They answer, can and no problem. The staff said 1 phone can redeem 1 meal only. I tell them no worry. I got 2 phones. Nowadays a lot people using 2 or 3 phones. We laughing. When I want to redeem, problem again. McDonald’s told me that I already redeemed and have to wait until tmr. Then I take my 2nd phone out, same problem. I felt I had been cheating and angry coz I drive far because I want to buy food for my nephew and niece and came out this problem.

I have 2 phone. Both phone also got the McDonald’s apps with different phone number and different email address. But both also cannot use.

Cheating Cheating Cheating

NG SIN YAN Send email
 
May 28, 2018

Beverage dirty

On 28/5/2018 23.27 we buy two set of meals. One set of drink we ordered is sprite another one is Coca Cola. At the beginning when we drink the sprite it was tasteless we requested to change it .the counter person told just left Coca Cola so we just take it. Then, another set of the beverage is CocaCola, when my sister want to drink it, found out the inner layer of the cup surrounded with unknown thing, we think that is the Coca-Cola bubble gas thing. Then we just continue drink it. But when we drink almost half cup of the Coca Cola we found out a werk
thing inside. We go to counter to have a look what inside in this beverage, but when they change back the drink still same condition. HAVE A WERK THING INSIDE, ( DIRTY THING)


Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Multichoice DSTV - Wrong customer feedback
    Ever since the lockdown I have been having problems with...
    POSLAJU BALAKONG - Have not recieved my parcel (EN132962507MY) since 10 MARCH...
    My parcel has arrived the Poslaju Balakong since 10 of...
    POSLAJU KLIA HUB - ITEM STUCK
    My item ( EN376022035MY ) still stuck at KLIA hub from 17...
    DSTV - Unnecessary cut of dstv
    Useless multi choice keeps on addidng mo ies to once...
    LINA ANAK ASAT - item tidak ada pergerakan dari 21 mei
    harap item tersebut,ada pergerakan tracking nom...
    Parcel - Update tracking number
    can you please update j&t tracking number...
    J & T - J & T Delivery
    can you please update the tracking number immediately from...
    hackerslist.co - SCAM-FRAUD
    I would not TRUST these guys at all....Once they recieve...
    POS LAJU - Parcel stuck
    Parcel dispatched out from KLIA hub since 16th May to...
    Serum - Parcel stuck d KLIA HUB
    Parcel saya since 16/5 sampai sekarang tiada updte , tu...

    Recently Updated Complaints

    Multichoice DSTV - Wrong customer feedback
    Ever since the lockdown I have been having problems with...
    POSLAJU BALAKONG - Have not recieved my parcel (EN132962507MY) since 10 MARCH...
    My parcel has arrived the Poslaju Balakong since 10 of...
    POSLAJU KLIA HUB - ITEM STUCK
    My item ( EN376022035MY ) still stuck at KLIA hub from 17...
    DSTV - Unnecessary cut of dstv
    Useless multi choice keeps on addidng mo ies to once...
    LINA ANAK ASAT - item tidak ada pergerakan dari 21 mei
    harap item tersebut,ada pergerakan tracking nom...
    Parcel - Update tracking number
    can you please update j&t tracking number...
    J & T - J & T Delivery
    can you please update the tracking number immediately from...
    hackerslist.co - SCAM-FRAUD
    I would not TRUST these guys at all....Once they recieve...
    POS LAJU - Parcel stuck
    Parcel dispatched out from KLIA hub since 16th May to...
    Serum - Parcel stuck d KLIA HUB
    Parcel saya since 16/5 sampai sekarang tiada updte , tu...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username