Medco typically blames the doctor when they fail to send medications and/or totally screw up your mail-in order. Their call center IS outsourced. I've never gotten a Medco representative on the line who knew what the hell they were talking about -- they clearly read from a script and have medical training whatsoever. Half the time, I can't understand what their saying.

Medco puts people's lives at risk by delaying forced shipment of medications. Why are we forced to abide my abysmal mail-order requirements.? My local pharmacy never screwed up anything.

The pricing is inconsistent. $45 one month, $277 the next. Call and ask them why and ... they have no idea or you get 3 different answers.

Some medications CANNOT be delayed. Terrible side effects/withdrawals occur and prevent a person's ability to function, drive, sleep, etc.

This company should be investigated, sanctioned and put out of business immediately. I suggest everyone file a complaint with their local authorities and let your voices be heard loud and clear...no one at Medco cares.