Submit a Complaint

Metro PCS

United States,
Texas

Consumer complaints and reviews about Metro PCS

OWLBYNIGHT Send email
 
Jul 26, 2018

COMPANY

COMPANY HAS AUTOMATED SYSTEM SET TO NOT CONNECT TO A REP IF YOUR ACCOUNT HAS BEEN SUSPENDED. I ATTEMPTED TO MAKE A PAYMENT THROUGH PHONE TWICE THEN SPOKE WITH REP JUST BEFORE SERVICE WAS TO DISCONNECT. WAS TOLD BY REP ZIP WAS WRONG. I CALLED BANK NEXT MORNING WAS ASSURED NOTHING WAS WRONG WITH ZIP. I TRIED ANOTHER PAYMENT OVER THE PHONE, IT WENT THROUGH WHOLE PROCESS, I WAS WAITING FOR CONFIRMATION TO BE TOLD THERE WAS AN ERROR. I CALL FOR A REP---CANT BE CONNECTED TO A REP ---I HAVE TO MAKE A PAYMENT OR GET A 48 HOUR EXTENSION. TOOK THE EXTENSION IN ORDER TO SPEAK WITH REP ---HOLY SHIT THEN TOLD BY REP TOO MANY PAYMENTS ATTEMPTED MUST WAIT 24 HOURS. .

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username