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Microsoft
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Consumer complaints and reviews about Microsoft
Ernestoroces
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Jun 19, 2021
Subscription
Cancel my Microsoft 36 subscription for 9.99 a month Do it as soon is possible
Ernesto Roces 3053896456
Ernestoroces
Send email
Jun 19, 2021
Subscription
Subscription valued at 9.99 Microsoft should be cancelled.,.please proceed to the cancellation specifically Microsoft 36.
Thanks
Ernesto A Roces 3053896456
Glengal
Send email
Jul 24, 2020
Unauthorized charge on my credit card
A2A PMT DEBIT TERMINAL 04221150 9999999999 NNT MICROSOFT*MICR O282 MSBILL.IN WA
Above is the information on my bank statement for a payment of $99.99 on 7/22/2020 which I didn’t authorize.
SparkleSketch
Send email
Apr 28, 2020
Strange Charges to my Card
I have been getting charges to my card for almost a year now. I have never entered my card information into Microsoft or paid for any subscriptions. The charges are always somewhere between $5.29 and $10.99. I triple-checked my account and the accounts of my family members, and none of them have my card information. Just this year, I've had six charges that read this:
Microsoft*Xbox Live Msbill.Info Wa One Microsoft Way ($9.99)
Microsoft*Console 1 Msbill.Info Wa One Microsoft Way ($10.59)
Microsoft*Xbox Live Msbill.Info Wa One Microsoft Way ($9.99)
Microsoft*Console 1 Msbill.Info Wa One Microsoft Way ($6.18)
Microsoft*Console 1 Msbill.Info Wa One Microsoft Way ($10.25)
Microsoft Redmond Wa 1 Microsoft Way ($9.99)
I can't afford to keep paying for these. If anyone has a solution to this problem, please contact me at
[email protected]
. This is just ridiculous, and I will be calling Microsoft to fix the problem.
[email protected]
Send email
Mar 26, 2020
Unauthorized Charge
I was charged $16.04 for I don’t know what reason because I never signed up for Microsoft and I never use it. So I would like my money back because I don’t make a lot of money for you all to be taking and I had to get a new card because my bank didn’t authorize this either.
Ptrefethen
Send email
Apr 4, 2019
Charge
Charge on my bank account. How did Microsoft get hold of my bank account?!?!!!? It’s only $24.99. But I want it refunded and no further contact with them. When I try to call I just get voices no people to talk to.
mianawi
Send email
Oct 12, 2017
Draw 2017
I received a message of winning £800,000 in microsoft
How i claim price
Name= Mian Awais
Email=
[email protected]
Number= 0332-7554481
nikhilrajput
Send email
Sep 13, 2017
Fraudulent Transaction
I was charged USD1270.94 on 13/09/2017 at Microsoft Store(MSBILL.INFO US). I didn't make any such transaction. Just received a message regarding this transaction while the card was with me.
Julija Teheda
Send email
Nov 9, 2016
Unauthorized Charges
Unauthorized Charges
On November 7, 2016, My debit card was charged EUR 69.00 that I did not authorized. The listed merchant is MICROSOFT *STORE 18 BILL.MS.NET.
Please reverse this charge immediately.
Julija Teheda
Jhague
Send email
Jan 20, 2016
Unathourized Debt
Unathourized Debt to my account. Of 34.99. Microsoft Loc: Bill.Ms.Net WA
dianne white
Send email
Dec 14, 2015
unauthorized billing
COMPLAINT DETAILS
I have received four (4) unauthorized charges on my bank printout. Each in the Amount of $41.59. Total amount of unauthorized charges is $166.36. The first amount is as follows:
DBT CRD 20:27
12/08/15 2400807
MICROSOFT * BILL.MS.NET
WA Card# 2139
The next three (3) unauthorized charges were on 12/11/15. All in the Amount of $41.59. I am retired and on a fixed income. I cannot afford to lose this money. This discrepancy needs to be corrected immediately.
Dianne White
dianne white
Send email
Dec 14, 2015
Unauthorized billing
I have received four (4) unauthorized charges on my bank printout. Each in the Amount of $41.59. Total amount of unauthorized charges is $166.36. I contacted my bank immediately and cancelled my credit card.
The first amount is as follows:
DBT CRD 20:27
12/08/15 2400807
MICROSOFT * BILL.MS.NET
WA Card# 2139
The next three (3) unauthorized charges were on 12/11/15. All in the amount of $41.59. I am retired and on a fixed income. I cannot afford to lose this money. This discrepancy needs to be corrected immediately.
Dianne E. White
1033 Waters Edge Drive
Florence, AL 35634
garystan
Send email
Aug 7, 2015
Windows 10
Just to let everyone know what I just found out. The reason Microsoft is pushing, so hard, for everyone to switch over to Window 10, is the fact that Microsoft DOES have an agenda with this. It's unapparent to the general public, but, Windows 10 can be used as a platform / gateway for dubious activities to its customers.
Gary Stanullwich
garystan
Send email
Jun 2, 2015
New Computer Operating System
There are a couple of flaws with the issuing of Microsoft's Windows 10 Computer Operating System. One.....it's ONLY available through a download. You can't buy it in computer stores. Two......because it's a download.....it HAS to be installed via a download. Which leads to the next flaw. In the event of a System-wide crash on your computer, there's no way to re-install Windows 10 Operating System. You need a fully functioning computer in order to do that. So, you'd be forced to buy another computer with Windows 10 pre-installed. Three....this move by Microsoft is going to damage sales by computer parts businesses. Hobbyists won't have the luxury of being able to build their own computers.....being the computer would not be functional until it has an Operating System. And, without an external source for installing Windows 10, that custom-built computer is nothing more than a paper-weight. Currently, I use Windows 7 Professional. I have an install disk in the event I have to re-install the Operating System. With Windows 10 you DON'T have that option. Think about it America !!!!!!
Gary Stanullwich
Sclay
Send email
May 15, 2015
Billing to My Debit Card
You have been billing my card for things that i have not signed up for. My fiance accidently used my card information for somethings on his XBox One. A message was sent to my bank account to notify me of the arrangements. However, I did sit and watch him corrext the information. Somehow you still billed my card.
EMAIL:
[email protected]
[email protected]
Send email
May 14, 2015
charges on debit card
I have had 8 charges on my debit card by Microsoft ranging from 10.00 up to 84.98!! None of these are mine! I want them off and my money refunded. You can email me about this at
[email protected]
.
Keith S
Send email
Mar 4, 2012
XBox scratches discs, makes them unplayable
For Christmas my son wanted an XBox 360 S, and Call of Duty Black Ops. He received both. We had been strictly a Nintendo family before then, and he has plenty of experience with game systems.
This morning he tells me that the Black Ops disc has a circular scratch on it and will not play.
This seems to be a known problem if you move the XBox while the disc is playing.
Only he did not move the system, it sits upright on our TV stand and will not lay flat, and with everything remote nowadays it wasn't accidently jerked down either.
So barely a month later and we have a $50 game that will not play anymore.
XBox support denied that there is any problem, and since it is a third-party game will not replace the disc.
Never had a problem with Nintendo.
Can't afford a new $50 disc every month!
Useurhead
Send email
Mar 4, 2012
XBox scratches discs, makes them unplayable
Ever think your kid is lying so he doesnt get in trouble? I bet you he accidently moved it when he was putting it in
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