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Mobile Media Solutions

United States

Consumer complaints and reviews about Mobile Media Solutions

Little Devil2 Send email
 
Feb 23, 2012

Not clear on T's & C's

I was on Kohl's website when a pop-up stated that I won $1000 gift card from Kohls and asked me to fill out the info needed name/address/cell phone number. The minute I pressed "continue" it statd I would be getting a conformation code on my cell phone. My cell phone started getting text messages that I am being charged $9.99 for Mobile Media Solutions Service and then I immediately got another text saying the same thing!!! The total was now $19.98 and the message stated that to cancel the service I must call the number provided, but the office is closed!! I then contacted T-Mobile where they not only got my money refunded but put a stop that Mobile Media cannot call or charge my cell ever. The people at T-Mobile were great!!! Dave, West Mifflin, Pa.
Yski Send email
 
Feb 23, 2012

Not clear on T's & C's

I realized that for the past 11 months we were being charged $9.99 for premium services. I didn't have any idea what they were so I called my cell phone company and they told me it was a third party billing by Mobil Media. After many complaints and a steadfast persistence with my cell phone carrier I got them to refund the total charges of $109.89. I also got them to block any further attempts at what I call hijacking.
However, I am still still going after Mobil Media as they still claim that I signed up for this service via a text on my phone which I used on my computer. Total bull! I asked for validation of their assertion that I somehow gave them authorization or used their services. They never provided me with anything. I sent them via fax all copies of the pages of my phone bills with their charges on them and again asked them to validate. I submitted e-mail after e-mail and fax after fax and then yesterday I got a refund check of $29.97. I wrote them back and told them that if they think I am falling for this scam of sending me a partial check so that I may go away and they can therefore keep close to $80 of my money for doing nothing they were sadly mistaken. I am sending them hourly faxes requesting the remaining refund. I have made this request via 1 word on a page to the tune of twenty some pages and will continue to send until I get a response. I intend to utilize a minimum of at least $80 worth of their time and paper. I have also bundled all the e-mails we have sent back and forth and am resubmitting them over and over and over...While they may never send me the remaining $79.92, I will have the satisfaction of knowing that I will be there always, like a nasty little tick on a dogs rear, not deadly but certainly a pain in the ass!..
Paula Hanni Send email
 
Feb 23, 2012

Not clear on T's & C's

Upon filling out this quiz to get the results you read and check the Terms and Conditions. No where on the T's & C's does it state you are signing up for a subscription. Then you receive a PIN number via your cell phone. Then you submit the pin number on the website to get your results. First of all, upon receiving the text below the pin number shows a subscription you automatically get by typing in your PIN. So I cancelled immediatley by texting "stop to end" and called them. When I called them I let them no clearly this was misleading and in a few seconds from "signing up" and cancelling I was going to be charged a subscription fee anyhow. This is absolutely deceiving.
Quadguynw Send email
 
Feb 23, 2012

Not clear on T's & C's

watch out! Every time they send you a text it costs you money even if you have unlimited texting! Contact your carrier & block these AS***ES!
Quadguynw Send email
 
Feb 23, 2012

Not clear on T's & C's

You have to contact the attorney general This company is in Canada

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