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Mr. Lube
Canada,
Ontario
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Consumer complaints and reviews about Mr. Lube
User858184
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Mar 27, 2012
over priced
I went to Mr Lube for oil change which was my first time experience, they charge me $93 which was double price of my dealer charges. They are over pricing and grab money from their customer's pocket without proving additional services. I will never come to Mr Lube any more.
User924262
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Mar 27, 2012
over priced
How are you supposed to show somebody that you changed the differential fluid? Unless some one brings you down stairs and lets you hang over his shoulder as you pump and suck out fluid. They do car maintenance, its not their fault if you don't "feel" the difference when you buy a new air filter. Its uneducated people who give mechanics and service providers poor reviews 90% of the time.
SMARTCARLADY
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Mar 23, 2012
BAD SERVICE
I went to this Mr Lube for "approved warranty service" on my 2010 Smart Car.
They changed the oil, but didn't check the tires, or fill the fluids as they state in their advertising.
They DIDN'T know how to reset the service required indicator.
I still had to pay the full price of $99 !!!
I was told to come back & someone would do it.
Upon my return, the individual who supposedly knew how, wasnt there.
No one ever contacted me to follow up
I complained to the owner by telephone & months later still haven't received any service to the indicator or a partial refund on the services NOT performed !!
AVOID this Mr. Lube !!!
Unlimitedskillz
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Mar 23, 2012
BAD SERVICE
everyone that use to work in that shop has been changed so now there is new people working at that location and there is a new manager and everything
HondaAccord
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Mar 19, 2012
Scams
I used to work for this store. It scams people a lot. For example, workers are being pushed to sell by being put under the pressure of certain quota. Also, some services that are recommended are not approved by car manufacturers. (engine flush, fuel system cleaning, additives etc) those services are actually damaging internal parts of the engine(see car manufacturers bulletins) . Although this company performs an excellent customer service it really wants to get $$$ out of your pocket by upselling stuff that you do not really need.
be careful by doing extra services at Mr. Lube. follow only your own manual or call your local dealer for advice on extras from an oil change mr lube tries to push. huge fraud
Marcuss20022
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Mar 19, 2012
Scams
I went to mr. lube for an oil change, this was a bad idea and never will i go there again. they tried to sell me many things that were unnecessary for an extremely high price. They were going to charge me 120 bucks to replace engine and cab filters, instead i went to Canadian tire and picked them up for 30 bucks. Also i was watching closely when they filled up my oil, I only seen them put in two litres, and there is supposed to put in four., they only took out two litres as well. So i made them tale it all back out and put four litres of brand new oil, and i checked it myself to make sure it was good. they also never changed the oil filter so i made them do that too, never go there they are a complete rip off!!!
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