Submit a Complaint

Mr. M. Schmidt

Germany

Consumer complaints and reviews about Mr. M. Schmidt

M. Schmidt Send email
 
Mar 14, 2018

Indecent and rude ICA-ground-staff ("Sergeant 1406A") at Changi's T4

I arrived on March 14th at approx. 8:30 pm in T4 (Budget Terminal?) with my family of 4 persons, among them 2 minors. I am aware that usually one has to enter the "check-box" one-by-one, however we were allowed in as a a family of 4 persons.
My 2 small children (one of them infant) only have a six-page "child passport", while me and my wife are frequent flyers, so space in our passports is very limited!
I politely requested to "Sergeant 1406A" to respect the space in our passports by indicating to him the preferred pages for the entry stamp...

His answer was: "SIR, next time you come to SG you'd better be quite as WE here are the Immigration Officers and make the decisions!".

Needless to say that this gentleman in fact is right, however as I have been flying in and out of SG numerous times during the last 12 years I deem this behavior as highly indecent and rude!
This gentleman should remember that it is us visitors and businessmen/-women to support also his job at the end of the day!
=> I herewith can only ask the ICA to discuss this matter with "Sergeant 1406A", and I am happy for any kind of feedback. Please do let me know if you need more information from my side to investigate into this highly akward incident with ICA-ground-staff.
As I am flying out of SG next Saturday I would be also happy to discuss this issue in person with relevant ICA-staff directly at Changi-airport!
Yours sincerely, Mr. M. Schmidt

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username