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South Africa

Consumer complaints and reviews about Msbill.Info

blackwings3184 Send email
Apr 30, 2021

Debit card charges


I having trouble stopping a repeating payment of 11.55 dollars for Minecraft realms plus on my debit card each month.
[email protected] Send email
Sep 26, 2020


This is connected somehow with a firewall we purchased with BEST BUY what a scam
HARLEEN Send email
Jan 14, 2020


Not pleased Send email
Aug 7, 2019

Credit card charges


I having trouble stopping a repeating payment of 7.48 dollars for office 365 on my credit card each month, I tried the msbill info but it show an a account that was expired several years ago, I no longer have the laptop that was using it. It's been a couple of months now and I want it stopped.
Marcia Kukral Send email
Jul 28, 2019

I am supposed to get a credit

My daughter has spoken to your company and I was supposed to get a $32.24 credit to my checking account for an order of Minecraft. within 72 hours. Still waiting for that credit since July 27th!!! There is no phone number available online or through the bank ...What is your company hiding!!??? She used my checking account for the use of Minecraft because you said you could not find our original payment on July 5th but later said yes that payment was justifiable and that you should not have charged us again on July 17th. WHERE IS MY CREDIT OF $32.24? 10 days later, not just 72 hours later. I am on a retirement budget and do not have the extra money you have taken from me for a mistake on your part...not finding the original payment on July 5th from the same checking account. Please answer back with a phone number to talk with your company so I can get the credit that should have been given 7-8 days ago.
Marcia Kukral #763/557-2920, Plymouth MN., TCF Bank
The account Laura Kukral uses for ordering Minecraft for her son is [email protected]
adekunle_deji Send email
Sep 24, 2018

Unauthorized charge to credit card

To whom it may concern,

On September 22th, 2018, an amount of $ 20 (MICROSOFT) was charged to my credit card MASTER CARD – Guaranty Trust Bank, Nigeria without my consent.

Which I never authorized please i want a refund of that amount.

Do not hesitate to contact me if any questions.

Thank you for your attention,

Ayodeji Monday Adekunle
jaxonnowakK1 Send email
Aug 23, 2018

unautherised payment

There has been a payment made on my visa debit which I am not aware of its the sum of $10.95 - THIS HAS BEEN CHARGED FOR SEVERAL MONTHS WITHOUT ME REALISING.

Please I would like to STOP all future payments and to cancel any account it seems I have.
Please also refund all moneys back to me.

Thank you,
Jaxon Nowak Ph:0404230822
[email protected]
Zaylee7013 Send email
May 18, 2018

CV Resume Templates

Purchased this app and it wont work.
Transaction ID 9A3530261R341102C
$Total 4.23
How do I get my money back on my pay pal account ?

Melinda Wineholt
mikxon Send email
Mar 26, 2018

unauthorized charge

Please return your money to account because I have not sent or received anything from you, and you took me twice on the 24,01,2018 and
12,03,2018 in the amount of 6.75eur and 6.72eur, which is totally 13,00eur.
Reference No. 875944973 and 895392331,
You can contact me by email: [email protected] to give you the card number from which you took your money and to which you can return them.
Thank you for your understanding

ps: I hope you have an honest answer
kbusch Send email
Mar 7, 2018

authorizing payment through my paypal account

You are charging me for something i do not want or need.I do not need office program for anything.I don't use it.I am not on my computer long enough accept to look at my e-mails.I am not on it for anything else.Please return my money to my paypal account.Cancel anything you gave me immediately.I don't need microsoft.
Kevin Burnett
[email protected]
Graeme Smart Send email
Feb 21, 2018

unauthorised charge

Sir you have charged my Visa account # 00300 688 8295 for $119;00 on the 23-11-17 for a subscription for "office programs".

This was never authorised by me and I have NO use for office programs as I have been retired for the last 14 years.

Please cancel this subscription and refund the $119.00 unrequested charge.

Many thanks,

Graeme Smart.

NZ phone 03 443 4024

E'mail [email protected]
Evave Send email
Jan 31, 2018

Unauthorised payment

There has been a payment made on my visa debit which I am not aware of its the sum of £29.99. Please I would like this money to be refunded back to me. Thnakyou
[email protected]
gnlakshmi Send email
Jan 28, 2018

Un authorized Charges on my Credit card

To MS complaint board

I have 4 Un authorised charges on my Kotak Bank Credit card ending in 3087.
I did not make or approve of the charges. Why are these charges showing against my card when I haven't approved ??
Please help me get the refund amount because I haven't made these purchases. Do not hesitate to contact me if any questions.
Below are the charges........


G N Lakshmi
Ph no. 8790720298
Светлана Send email
Dec 21, 2017

Незаконное списание средств

С моей кредитной карты были списаны средства в адрес Прошу разобраться
Светлана Send email
Dec 21, 2017

Списание средств

Здравствуйте, с моей кредитной карты было незаконное списание в адрес MSBILL.INFO. Как вернуть деньги? [email protected]
sipsdawar Send email
Oct 6, 2017

Charges unknown

Similkarly, I have unknown charge without any transaction done by me.

0/09/2017 MICROSOFT1291INRUSDB2CMSBILL.INFOSG (Do you want to convert this to an EMI)
Sarel99 Send email
Oct 5, 2017


The following amounts were deducted from my creditcard without any authorization. I did not order the products neither do I have a free trial account for anything. I want the money back in my account.
14 Jul 17 Jul PU MICROSOFT * MSBILL.INFO IRL 1 160,50
14 Jul 17 Jul PU MICROSOFT * MSBILL.INFO IRL 1 160,50
Thank you
textima Send email
Oct 1, 2017

Fraud Payment on my card

Today someone charge my credit card at Microsoft office SG for Rs2/- and Rs. 9155.62, on 1 Oct 2017 at 12:07
I myself didnot done any transaction on any Microsoft office
So please see the matter who made this and reverse the same in my acccount
I shall be thank full to you
Balbir Singh
[email protected]
mossmanrlm Send email
Jun 29, 2017

unauthorized charge

Was charged $69.99. Did not authorize this charge
magerrard Send email
Jun 20, 2017

unauthorized charge

June 15 2017 an unauthorized charge of $48.14 was made to my pay pal account . I tried to get someone to contact me or that I could contact to discuss this but your website is not very communicable. We have not received any new items and should have no subscription fees. the product description was whale shark cash card grand theft auto V and free bull shark cash card. My grandson orders but he has not ordere,d anything. He cannot order without getting the password from me; and, yes I do change it. I am requesting a clarificiation of what this charge is or a credit to my pay pal account. You will see from my account that MS bill also messed up on our $69 purchase of a year subscription to online game. I was charged twice for it but did catch that.
While I have your ear who can explain to me the Microsoft techs. I have had some real bad experiences with persons who represent themselves as Microsoft. I now am paying for a tech site that has been ok.
Face Send email
Jun 19, 2017

Unauthorized Purchase/Charges

I recieved receipt of an unauthorized purchase from 'Microsoft Corporation for 'Apocalypse' in the amount of $15.93 @ 2:39 a.m. I did not purchase nor approve this transaction and look for an immediate response, as well as refund to my account.

Angel C. Oates
serge roy Send email
Jun 15, 2017

Unauthorized charge to credit card

To whom it may concern,

On June 8th, 2017, an amount of $ 79.33 (MICROSOFT) was charged to my credit card VISA - SCOTIA BANK without my consent.

I want a refund of that amount within the next 2 weeks, and expect that you will stop immediately those withdrawals.

Do not hesitate to contact me if any questions.

Thank you for your attention,

Serge Roy
Cathyafw Send email
May 27, 2017


This company has taken money from my Pay Pal account UNAUTHORIZED for over 2 years. It totals over $400 !!!! I have tried many times to contact Microsoft to get this cancelled to no avail. This is ridiculous. I even quit using Pay Pal and refused to put any money in the account for six months. I recently added some to my account to order something for me and when I did this happens. I am certain this is some sort of scam. BUYER BEWARE!! This is ridiculous!! These people are stealing my money and getting away with it.
Yukari Send email
Apr 20, 2017

Charges unknown

I have an unknown charge of 11,664 yen.
2nd February, 2017 MSFT E08003DGKA MSBILL.INFO

What is this for? Who gave you the authority to debit my banking account?
Wendy Edwards Send email
Feb 7, 2017

Taking funds from my Banking Account

Each month you charge my banking account with amounts that increase from time to time. The current charge on 31 January 2017 was ZAR1515.90. On my bank statement the description is: Msft *<E030039tc4> Msbill.Info 372. What is this for? Who gave you the authority to debit my banking account?
Thank you
Wendy Edwards

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