Submit a Complaint


United States,
New York

Consumer complaints and reviews about MTA Bus

rider NY 2020 Send email
Jul 31, 2020

B4 10:46 pm ignored bell July 30th 2020

Surprised by a runaway driver who ignored the bell, I had to yell "EXCUSE ME" to get off. 2020 July 30th 10:46PM.
Manowar Send email
Sep 14, 2019

Rude Driver

At 3:45 pm on Friday at the Bus stop ( between Astoria Blvd & Steinway Street) going to Flushing route.I saw the Q19 on the bus stop while a few people were getting off ,so I took out my metro card, to get on board, and the bus drive saw me then closed the door in front of my face. What the HELL!!!! This is BS!!!! This driver should learn a course on "Courtesy, Professional and Respect". What BS!!!!!!!!
folly Send email
Dec 25, 2018

almost 40 minutes waiting

On Christmas Eve had to wait for the M14D bus going west approximately 40 minutes. The Federal Government is shut down not the NYC Government. This was my first day venturing out after being sick for several days. I did not plan on standing in the cold for 40 minutes. Then when a bus finally did come, it was packed. I waited for the next bus, which was empty.

On the same day I was transferring to the number M1, M2 or M3 bus and the number M2 bus driver did not stop. I heard from a fellow bus rider that you practically have to throw yourself in front of the bus to get them to stop. Does anyone do the job they were hired to do in the MTA?
Who is in charge of these crazy/rude bus drivers who don't do their job?
Monica B123 Send email
Oct 2, 2018

Bus driver terminates early every morning

10/02/18 Brooklyn, B62. The bus driver makes the passengers get off at Navy and York St at 8:52 am. Then the bus goes out of service and he goes in a different direction from the last stop. The bus number was 4530. Other passengers have complained this happens every morning.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code



    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username