Submit a Complaint

Mutlichoice dstv

South Africa

Consumer complaints and reviews about Mutlichoice dstv

tasnim.abed Send email
 
Oct 3, 2017

Debit order amiunt

Good day

I have been waiting for two days for someone from DSTV's accounts department to get back to me. I have been a debit order client for more than 15 years. In July, I decided to take up the offer of the price lock PVR on the premium package plus the North Indian bouquet as an add on. I was on the compact package plus North Indian Bouquet till July. Since then, I have had a different figure debited form my account for the past 3 months and no one can explain why.
If it is a price lock it should be a fixed figure!
I am not impressed and more frustrated with no one calling me back. I keep calling and being told that it was escalated. Escalated to where?

Debit order figure:
1/06/2017 R614
1/07/2017 R614
Then changed to the Pricelock PVR:
31/07/2017 R798.89
30/08/2017 R681,86
1/09/2017 R69.99
30/09/2017 R1952,20

Mrs Tasnim Abed
083 582 7689

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username