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MyVitanet

United States,
Florida

Consumer complaints and reviews about MyVitanet

Kenneth Kearney Send email
 
Feb 23, 2012

Never received order

I ordered biofreeze from this company on 1/10/2011 and on my confirmation it says it I should receive it in 2-6 business days. It is now 2-3-2011 and have not heard anything. Have e-mailed them 3 times so decided to call and act like I was placing another order. When "Chaz" answered the phone, after five min. I immediately told him I was online with the BBB. He quickly asked me my order number. When given he told me it was backordered and I should receive in a month-WOW. Wondering after reading all the other complaints if I will ever get anything. Has anyone reported them? Someone said they thought they were going out of business after collecting as much money as possible first. I will pursue this, stupid me for not checking further before I ordered.
Sally11 Send email
 
Feb 23, 2012

Never received order

I hope the BBB will pursue the shady business practices of Vitanet aka Mother Nature from New York City. This is NOT the same company I had been buying from the last few years. Not sure when they were bought out but I was always able to contact a real person regarding my orders. As recommended here, I finally filed a claim with the Better Business Bureau and miraculously received payment for my "back order". After using their only means of communication which is an online message box on their website to request a refund since I finally gave up every receiving the merchandise, they actually removed my order information from the website. Glad I kept copies that I downloaded when I first when in to check the status of my account.
Cutedress Shop Send email
 
Feb 23, 2012

Never received order

come and check out our shop with many albums for cute dress, shoes, and hand bag...contact me if you have any question. dont miss out our FREE SHIPPING promotion ...http://www.facebook.com/Cutedress.Shop

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