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National Magazine Exchange

United States

Consumer complaints and reviews about National Magazine Exchange

Greene2120 Send email
 
Jul 11, 2020

National Magazine Exchange

PCH sponsored scam. Period. Do not even call especially if you’re over the age of 18. Moreover, if you’re elderly, call and fall for it, then you’re hopeless and will lose hundreds if not thousands to bigger and bigger promises from scammers versus these scammers.
ziggman Send email
 
Dec 14, 2018

not getting magazines i paid for

I paid 4 payments of 67.08 magazines are not showing up , all avenues I search are falling on deaf ears do not even talk to people hang up they just prey on people for the money
MASwaim` Send email
 
Oct 5, 2018

would not take no for an anwser

Got a letter looked like PCH it was not --I call to give my entry number and Mark the salesman immediately started to hound me about a credit card and I need to take out magazines, I told him I did not want them and he got very persistent and said it is only $1.59 a week and I told him again I do not want them and he continue on with well I will pick you out some magazines and then I will transfer you to my supervisor who can tell you what your total cost will be -when she got on the phone I TOLD HER I donot want magazines --I TOLD HER I DO NOT HAVE A CREDIT CARD AND SHE HUNG UP AND I DID TOO, These people are scam artist and they should be arrested --all of them they know better, I AM GOING TO FILE A REPORT WITH THE ATTORNEY GENERAL OFFICE AND HOPEFULLY SOME ARREST WILL BE MADE---THES PEOPLE NEED TO GET A REAL JOB!!!!!!!
Astrid Ortiz Send email
 
Aug 1, 2018

National Magazine Exchange posing as Publisher's Clearing House?

I have an account with PCH(Publisher's Clearing House) which next sweepstakes are being held 8/31/2018. I have an account with them because I like ordering many items from them, except magazines. Oddly enough, today (7/31/2018) I received what appeared to be a "serious" document. PCH's name was NOT on it, instead, the envelope read: "DATED MATERIAL, enclosed correspondence is personal and contains dated, time-sensitive material to be opened by addressee only." I opened it and there was the following announcement signed by E. Wright(no title shown): "Prize Elegibility: Payment Options Below $10,000/week for 52 weeks", then my name and mailing address was on display with a call-back number and an ID number with deadline date August 9, 2018(pretty close to PCH's next drawing date, Aug. 31 2018). At the bottom of the letter, there's a disclaimer: "No purchase or payment required to enter or win and a purchase will not improve your chances of winning." The "notice" mentioned , "We are trying to reach you regarding prize entry ID ********." Unaware that there were terms and conditions(mostly in tiny, almost unreadable font) from National Magazine Exchange, I thought that the notice was sent by PCH due to the proximity of their upcoming sweepstakes, although PCH's name was nowhere to be seen, thus my belief that the notification was "serious".

I called at the number provided, and a representative called Joyce, after a warm introduction, asked, "Are you over 50 years old?" and even pretended to be making a survey asking about the "best" credit card in my opinion. I recall mentioning, as part of the "Survey", Redbook and Cosmo as two magazines that I liked. Then she transferred the call to a male so-called supervisor who spoke so quickly that I couldn't even catch his name. At this point I was thinking, "They're just doing their job trying to upsell; there's nothing wrong about that", until he requested my credit card's expiration date. I told him the truth, that I did not have that information handy, then he began to sound pushy requesting my checking account information(which I have not provided either), and his voice became somewhat menacing. He finally said, "Just give me your credit card, short and simple", so I said, "I'm disconnecting", and hung up.

Later on I read the back of the notice entirely and there was some information about "unsubscribing" from future mailing lists. While I've never requested to subscribe to National Magazine Exchange in the first place, I submitted my request at the website address they provided; however, there was no such thing as an "Unsubscribe" page, instead, there was a generic "Contact Us" page. I filled that page requesting all my personal information to be removed from their records, but now I fear that no one there pays attention to my request, and even worse, that a magazine subscription would be mailed without my consent.

While I'm aware that National Magazine Exchange is not commiting fraud on behalf of PCH, I'm still positive that they're using the latter as a means of scam, the only thing I request is all my information to be removed from National Magazine Exchange's data and not receiving any items from them, thank you
wrodgers3 Send email
 
May 6, 2018

cant stop billing

I got the letter and called they said they's charge $1.95 for 4 magazines and I could also be enrolled in the sweepstakes. Later they said I had to pay a year in advance which was $67.07, I told the lady I'd have to get my wife who was in the yard. I went out to get her, and put her on the phone. She said no one was there. They hung up. The next day I looked at my credit card online and they'd billed me $67.08. I called to have it canceled. They lady told me the order was pending and I'd have to call back in 4 days. The only way to stop them is to cancel your credit card and have your credit card company issue a new one. This same thing happened sith CBS and that's what I did to stop them.
monicarob64 Send email
 
Jan 28, 2018

Preying on the elderly

These people are scum of the earth! They charged my elderly, unable to hear mother over $250 for magazines which were near impossible to cancel. She's getting 10 magazines a month. She's stuck with COSMO until 2021!

This company called her and she can't hear. The credit card company can't help. It's very unscrupulous to take advantage of those on a fixed income because it's more important for you to make your sales quota. I don't know how you sleep at night!
cithlio Send email
 
Jan 20, 2018

National magazine exchange

Was charge three times that did not say that took 200.00 or more from me said I had to subscribe to play Pch apps and none of them work told them to cancel they won't keep charging me won't call back tell them over the phone that say OK but then send me coupons I've already paid them how can I stop this I'm getting calls I never got stop messages it just don't stop wow never again do something this stupid

National magazine exchange

DKURRIGHTS Send email
 
Jan 5, 2018

people being charged andnot able tocancel mags

If I were any of you screwed customers by this company...call your credit card or payment methods fraud department and they can stop the charges being automatically taken out. just show them all the emails here and it should be enough for them to stop if not get refunds from these scummy (I was going to say people but they can't be human) thieves...It can't hurt and most likely can help. Allso contact authorities (google online scam reports or BBB or these types of sites as if this scam continues and they are stealing shouldn't it be a federal offense since they are using the US mail to send out these so called sweepstakes letters?????
GOOD LUCK AND REPORT TO ANYONE ONLINE YOU CAN IT'S THE ONLY WAY TO STOP OR FIGHT THEM!! !THEY COUNT ON EVERYONE GIVING UP AND JUST LETTING THEM HAVE THEIR WAY...TRUST ME THEY ONLY WIN WHEN YOU GIVE UP AND NOT KEEP FIGHTING FOR YOUR RIGHTS!!!
berto51 Send email
 
Dec 12, 2017

Fast talking scammer

In August 2017 I got a letter telling me that I am on the winning list for $1,000,000 . For some reason I thought that it was Publishers Warehouse. I called to enter the contest. The woman taking the info was nice. She then transferred me to her supervisor; a fast talking salesman. I told him that I don't have room for any magazines and that I didn't want any. I should have hung up right then. I can be too polite. We settled on 3 magazines. I ordered one for my friend and agreed to receive 2.
Now I'm getting 6. I didn't say yes to those. He talked so fast . I should have hung up. Darn.
So now I'm stuck with these magazines that I'm not reading.
What a predator. (I'm only 66yr old and go to a psychiatrist. )

TDM*Magazine .. nasty company


Bert
lover Send email
 
Dec 5, 2017

rip off

just called told them i do not have a credit card . they took my entry and wished me good luck. thats all you have to do.
Darlene Collins Send email
 
Nov 25, 2017

Cancellation

I have tried to cancel this subscription many times. I am now being told I owe 1100.00. I called today and was told I have to wait until December 31.
carley56 Send email
 
Aug 26, 2017

Magazine

I have received two sweepstakes notices and have NEVER responded (shred first one). Now I have received 2 magazines in a 10 day period. The first magazine I returned with REFUSE, RETURN TO SENDER. Now I got the second one yesterday and I'm not sure what to do. I don't want them and I am expecting to receive a bill. I don't know what to do next so I am going to take the magazine to my P.O. and ask them if they can help me prove that I returned them. NOTE: The sweepstakes notice has my name completely spelled Carolyne Schnier which is the same way it was spelled when I ordered a 30 DAY TRIAL for CEBRIA in Pueblo, CO. I returned the product in the required time an they have never bothered me. I think they are the same people sending the magazine although the name on magazine sticker is spelled correctly. Carleen Schneider
aidimontes Send email
 
Aug 7, 2017

charges

I want to cancel .
i called and they told me they do not going to make more charges ,but still charging to my credit card
They told me there's just one charge and that's not true
aidimontes Send email
 
Aug 7, 2017

Magazines

I call to suspend the charges , because they tell me that is going to be just one charge , and they told me that there's no more charges, but still the situation.
dcastle1 Send email
 
Jul 20, 2017

Magazines cost a fortune and they would not let me cancel

They charged over $700 for 4 magazines for 4 years. Called to cancel and they said I could not because I had missed the deadline by 2 days. Can order the magazines I want for the same time period for a lot less, plus I could get the magazines I really want not Cosmopilitan for a 74 year old lady.
Kimcundiff48 Send email
 
Jul 14, 2017

sont allow me to cancel or give refund

My elderly father has Alzheimer's disease and will not stop ordering magazines. He will order one and 10mainutes later, ordering them again. After doing some research, I found out he had ordered several of the subscriptions form the National Magazine Exchange, My dad is receiving 38 different magazines. Some of them he has double, triple and even quadruple orders!!! Anyway, the guy from NME claims that he doesn't have a number to cancel or give refunds because, get this, he sells fried foods!!! He has nothing to do with any magazines.
This company is a HUGE SCAM! If you have ordered any magazines, it appears as thou you are out of luck on cancelling them or getting a refund. How sad. WWJD!
Ms. Carter Send email
 
Jul 8, 2017

False hiring

I was at National Magazine Exchange for three weeks until they decided to let me go because they claim my stats wasn't up enough for them. I wish I did some digging into this company before I applied to them. They don't try you just throw you on the phones on your second day with a script to read off of. They say no purchase or payment required to enter the sweepstakes but actually it's a lie you have to purchase magazines. They say the third one is free and that's actually a lie to. You are charged for the third one and in order to get the watch you have to purchase magazines. This company is a all round scam down to it's hiring process. If you like I can give you the names and number directly to the people behind this scam.
teresa cehrs Send email
 
May 17, 2017

magazine exchange

same thing with me it is a scam
ernestomachin375 Send email
 
Apr 13, 2017

cancellation my subscription

please note that i cancell this subsccription 2 weeks ago and you are charging my visa card even i told you to cancell it..dont you understand english?
ernestomachin375 Send email
 
Apr 13, 2017

cancel subscription

I told you a week ago to cancel this suscription and you keep charging my visa card.What kind of a company is this? you are stilling my money.this is a scam.I will take the necesary steps to stop you. eerernesto machin po box 713 San Lorenzo,P. R. 00754. [email protected]
Okealbright Send email
 
Feb 8, 2017

So called"sweepstakes"

I also receiver the strike it rich sweepstakes flyer. Don't waste you time on the phone call. Says no purchase necessary, but they say they can't complete the entry. Sounds like advertising fraud to me, so if you get one, just throw it in the trash.
[email protected] Send email
 
Oct 28, 2016

SCAM, MAKE YOU BUY, TO ENTER

RECEIVED SEVERAL ENTERES. IT'S ALL ABOUT BUYING BOOKS. YOU TELL THEM NO THEN YOU ARE NOT ENTERED.
ITS A BIG SCAM.
Tracy Cash Send email
 
Jul 27, 2016

National Magazine Exchange

On July 14, 2016 I received a "Strike It Rich" sweepstakes notice that indicated that I was in the running to win $10,576.92 per week. I called the number to secure my entry and spoke with a Mr. Robert Thomas on the phone. After he confirmed my entry and assured me that there was no purchase requirement for my entry, he continued to ask me questions, which I now know were designed to get me to agree to magazine subscriptions. In the middle of my conversation with Mr. Thomas, I was abruptly transferred to his supervisor, Renee (I was not able to get a last name). She promised me a free gifts (a $50 Dining Dollars Card, 3 free magazine subscriptions, and a Genuine Diamond Quartz Watch) for agreeing to take part of the "Exclusive Reader's Exchange". She was extremely slick as she spoke to me about how a subscription would only cost me $1.29 per week. When I asked her how much the total cost would be, told me it would cost me roughly $60.00 annually. I was still under the impression that I was subscribing to 1 magazine with free subscriptions to others for $1.29 per week. I gave her my payment information and concluded the call.

On July 19, 2016, I received a bill in the mail for $67.08 from National Magazine Exchange. There would be 4 more consecutive monthly payments of $67.08. I never agreed to such charges. I called them to cancel my order and believed in doing so, I was terminating my dealings with National Magazine Exchange and I would not have to pay. The bill also stated that I was subscribing to: 4 years Popular Mechanics, 4 years Car and Driver, 4 years Men's Journal, 4 years Road & Track, 4 years Outside, 2 years ESPN, 2 years US Weekly, 2 years Rolling Stone, 1 year Economist-Print Only, 1 year Red's Bulletin Magazine, 1 year Forbe's. I NEVER agreed to these subscriptions. I did not want the subscriptions. I have not received any gifts as of yet, except for the Dining Dollars Card which is really a coupon for discounts for products at www.discountdiningdollars.com. I have not activated it and do not plan to. I will mail it back if need be.

On July 26, 2016, I received a notice of overdraft from my bank. Further investigation showed that National Exchange Magazine charged me $201.74 after I had cancelled everything. The charge caused my bank account to be overdrafted, I now do not have enough money to pay my bills. I am disabled and live on a tight budget and because of these people, I will not be eating for the rest of the month. I called National Exchange to get my money back and to cancel any further dealings with them AGAIN and was told that since I agreed to everything I was not entitled to any refund but I would still receive the free watch (which I don't want).

I just want to cancel everything and get my money refunded. They were so slick on the phone, that I didn't realize I was being conned until after I received the charges.
Muddgirl87 Send email
 
Jun 11, 2016

BIG SCAM

I told them that I can't buy this because I don't have a job. They took the money out of my husband account on his card. They are making you pay more then what they told you would be paying.
tonyairw Send email
 
May 23, 2016

TDM*NME MAGAZINE ORDER,866-3124233,FL

This has happened to my husband as well. Despite my insistent complaint to him that this is a SCAM, and a waste of MONEY that we cannot afford to spare, he continually buys into their smooth sales mans' speeches and promises of winning a million +. They offer him free magazines of his choice and yet I find the charge on our card statement, not only that he is receiving magazines that he DID NOT choose.

He has this false hope given to him by this parasitic, predatory company that he has the CHANCE of being a winner and has won NOTHING only lost money. THIS COMPANY IS A PREDATOR. Preying upon helpless unknowing elderly, disabled people who may not be able to discern intelligently the fact that they are being taken advantage of and even if they have some one like myself in their lives who can discern the truth and see it for the SCAM that it is, they choose NOT TO LISTEN because the salespeople have been well trained to "sell" the scam. IT'S SAD AND DESPICABLE. THIS COMPANY NEEDS TO BE REPORTED HERE AND TO THE FEDERAL TRADE COMMISSION and have their business license revoked indefinitely!

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