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Navy Federal Credit Union

United States,
Alabama

Consumer complaints and reviews about Navy Federal Credit Union

[email protected] Send email
 
Jul 26, 2015

Lousy Customer Service

Shoddy customer service
I called credit union on behalf of a question my son had. A general topic question that does not require name or account number of member. All we wanted to find out was whether son could deposit some cash and checks into another credit union that are part of the shared network.
The customer service representative wouldn’t answer my question unless I gave him detailed information on my account. Its summer and very hot, I’m calling from my cell phone but could not get a simple question answered. Told the rep to forget it and then I find that next day this person blocked my access to all my accounts putting in peril a mortgage application. Now to get access back to my account I am told I have to go in person to get accounts re-activated. Forget it I am closing account and taking business elsewhere.
Lousy, lousy customer service.
Vincent E. Thornton Send email
 
Dec 14, 2013

2012 BMW 550 i Car Pick up

I (Vincent E. Thornton) received a quote from Fast Track Auto to transport my 2012 BMW 550 I Las Vegas, NV to Bossier City, LA for $675.

So, I entered into a contract with Track Auto to transport my 2012 BMW 550 I Las Vegas, NV to Bossier City, LA. for $675.

The car was suppose to be picked up 24 to 48 once the contract was signed. The contract was signed on Saturday, December 7, 2013 10:39 AM. Therefore, the car you have been picked up no later than Tuesday, December 14, 2013. It is now Saturday, December 14, 2013 a week later. I have been told many lies concerning the pick up of my car.


The quote number is 22124-SQ and the contact person is Andrew at Fast Track Auto Carriers LLC
561-767-0835
[email protected]

My contact information: Vincent E. Thornton (601) 415 1319
Knokevn Send email
 
Apr 3, 2013

Took the day off for my card

Navy federal sent me a new debit card said it would be here today! I took the day off lost out on 110 dollars an now the card won't be here till tomorrow that's 220 dollars I'm missing out on!

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