Submit a Complaint

Nelnet

United States

Consumer complaints and reviews about Nelnet

Ninamarie Send email
 
Feb 23, 2012

Worse than other lenders

If you've made payments, why don't you have copies of those payments from your bank? You should keep a hard copy of every electronic transaction or cashed check --- your bank can provide you with copies.
Ninamarie Send email
 
Feb 23, 2012

Worse than other lenders

Also, ppl, NEVER EVER do automatic payments!! Ever!! Never give a company like this access to your bank account. Go online and make a payment each month, but do not sign up for automatic payment programs. Make sure you print out a hard copy of each electronic payment from your checking account. Keep them all in one place with your loan docs so you can whip them out when Nelnet plays their dirty games.
Ralf Send email
 
Feb 23, 2012

Scam and cheating

Just recently made 29th consecutive payments of the 30 consecutive payments included in a Nelnet 'incentive' program and was informed that I didn't sign up for e-correspondence within 30 days of consolidating loans with Nelnet almost three years ago.

Nelnet doesn't keep records of incentive programs, and doesn't bind themselves to actually honor these programs. They make up phony requirements and 'disqualify' their clients at the last minute. No one at Nelnet has been able to articulate why they are refusing to honor their incentive programs.

Has anyone else experienced this? My question to Nelnet is how many incentive program participants are actually honored?

Very clearly I am one which they have not honored who did everything requested at time of loan closing and consolidation.
NelnetSUX Send email
 
Feb 23, 2012

Scam and cheating

I'm thinking about putting a facebook page together so we can try to get our documentation in order so we can do something. This company is a mess and there are too many people getting taken advantage of! Who is with me? I really want to go after thier practices and the politicians that suport them! LMK!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username