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Nik Maid Agency

Malaysia

Consumer complaints and reviews about Nik Maid Agency

lml Send email
 
May 25, 2019

Bad service

Please DO NOT take any maid from Nik maid agency. After deposit is paid, no respond from them as to the status of the maid application. Not picking up calls and take ages in replying whatsapp. After waited 2 months only told us that the maid need to sort out husband issue and asked us to give another 2 weeks for the maid to settle her issue. After two weeks, again didn't inform the status. As usual, gave the same excuse "will check we Philippines side and get back to you" but never. After 1 month, then told us maid father in critical condition, ask us to wait for another 2 weeks.

When we said we wanted to choose another maid, they said why not wait another week will have more biodata. When my wife went there to choose again, there only a few to choose. Again the same thing happened, no updates for the second maid application. After TWO months, then only told us sorry, your maid failed medical. And she dares to ask us choose another one and wait another 2-3 months.

We already waited 6 months! And when we asked for full refund, she tell us need approval from management. Two weeks later, when I went to the shop, told us manager went for holiday for two weeks. So, we can't pay you back full refund and as per contract you will lose MYR1,890 !

This is the best business to be in, take the client money to roll for 6 months with a guaranteed profit of MYR 1,890.

Absolutely disappointed with their services.

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