I too had the same problems - ordered from Ninas Cakes and Bakes and my daughter did not receive her Birthday cupcakes. Thank you sallycinamon for publishing the address of Maureen Milwood, 2 Caledonia Court, 165 Great North Way, Hendon, London, NW4 1PL. Telephone: 02082015885. Email: [email protected], the website owner. I emailed her and said I would take her to the Small Claims Court if she did not refund my money. I received a refund through PayPal very quickly after that. I have also reported them to PayPal and filed a report on www.actionfraud.org.uk.
I hope this helps other people get their money back when they have been scammed by this company.

Please anyone complain to Paypal immediately if you haven't received your goods from ninas bakes and cakes. I spoke to them yesterday and they stated that if the number of complaints get to a certain theshold then all people who have been scamed will be reimbursed their monies. This company must be making a fortune out of this looking at how far the complaints go back, I ordered my cupcakes on the 21st December 2011 and this website clearly should have been closed way before then.

I too have ordered from this company via Paypal. I too got automated response. I tried to contact them as no delivery date was quoted on my order confirmation. I tried to contact them to ensure they would be delivered on the right date. No response and no telephone number. Now their web site has been taken down "for maintenace - back soon". I have been more lucky than most as my cupcakes have been delivered for my daughters birthday only they are 2 weeks early! Obviously this is not a company you want to buy from.