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NJ Department of Labor - Unemployment

United States,
New Jersey

Consumer complaints and reviews about NJ Department of Labor - Unemployment

daniellemacchia Send email
 
Jan 9, 2019

Filed a week never got my payment

I recently filed to get my payment the week of Dec 30th. When I did not get it by Wed I tried to resubmit online and it wouldn't let me. I can never get through on the phone. I am entitled to that payment. Can anyway help me I need to make my mortgage? I a so upset.
retlaw123 Send email
 
Jun 5, 2018

need to collect

in to get funds released. Been one hell of experience with this unemployment process. Seems being honest isn't a good thing. Went thru the appeal process and was told all ok and went to file and was charged with another issue. Need help now ..wife a stroke survivor and cant afford med for her.no gas in car or insurance for car to get a job gonna blow my brains out. Pass VA and this is what I get in return in time of need
roblane32 Send email
 
Mar 16, 2017

overpayment

I was overpaid on my claim by $59.00 on my last unemployment check and received notice I must repay. when trying to repay by via the repayment webpage its telling me my ssn or claim # is invalid and please re enter. Its 100% correct!!! As usual there is no link for assistance or phone # to call for assistance. This is one of the many reasons residents are leaving. Horrible customer service when you need it!!!
jeangreenbean Send email
 
Feb 23, 2017

Unemployment is a Disaster

My son filed for unemployment on January 15th and has yet to collect one cent.
Every issue under the sun, the latest of which he must have a phone interview on March 8th and cannot be paid until after that.
How are people supposed to live like this? I am convinced that they make it this difficult so that people give up, and my son is only
collecting seasonally. And nothing is being done about it. I saw blogs going back to 2010. We even wrote to Governor Christie, to no avail.
mark hickling Send email
 
May 7, 2014

mark hickling

I filed for unemployment about 3 or 4 months ago. I had missed quite a few days of work in the winter due to the weather. I had received money for the first week but haven't received anything for the other two weeks I filed for. I can't begin to tell you how many times I called and got the same response....'It's being processed' This is crazy!!! My last phone call I was told that I would be receiving an email. I don't want an email, I want my benefits. Not to mention no email was sent to me at all. This is ridiculous. I have been waiting for months and still no one has any answers for me.
Gabenlina Send email
 
Mar 20, 2012

Unable To File due to phone hang ups, etc

im sick of getting hung up on im at this moment gonna email every news agent and bombard them with emails on this matter til something sticks and they help us the more we stck together the greater the impact
Frustrated112 Send email
 
Feb 23, 2012

Unable To File due to phone hang ups, etc

OMG I have been on hold FOREVER... tried to call every single number in the One-Stop Career centers to get help with my unemployment claim, got busy signals for about 30 min before I finally got through to an AUTOMATED system which repeatedly still hangs up on you... then FINALLY like another 30 min later I am on hold for an agent.

The online form doesn't allow you to enter more than one part-time employer for filing partial unemployment and also the system did not give me a confirmation after I clicked 'submit' so I am not even sure if my claim went through or if I should do it again. And also when I opened my new claim I elected for direct deposit but yesterday I received a debit card in the mail from them... there are just so many mistakes on so many levels with the NJ DOL. This is so much time wasted that I could be looking for a job!
DEThomas Send email
 
Feb 23, 2012

Unable To File due to phone hang ups, etc

I've worked over 20 years - never collected Unemployment until I was temporarily laid off in the summer. Opened claim - collected two weeks and returned to work. Laid off in December and reopened claim. Two weeks again. But this time, I cannot get in touch with anyone at all. I tried to file for the first week, got a message "unable to process at this time" wait a week to hear from someone or email us. So I waited, didnt hear, emailed, and still waited. Started calling again the four different numbers to get a person on the phone. Typically a 40 minute hold time - running up my phone bill like crazy and still get disconnected each and every time. No joke, called 30 times today alone, about 30 times yesterday. Cannot get through and cannot get paid.
Frustrated With Uneducated Minorities Send email
 
Feb 23, 2012

Unable To File due to phone hang ups, etc

Wow this unemployment numbers 201-601-4100 and 732-761-2020 are a joke. It's funny when gov't needs money (ex: income tax) they make the process very easy and friendly. However, when they need to give money (ex: unemployment for people who truly deserve it), they make the process extremely hard. What a joke. Been waiting for 3 hours and nobody is picking up the phone. I feel bad for people who do not have access to the Internet to claim their unemployment benefits. I bet the workers at the unemployment office are getting paid while not doing work (ex: picking up my phone call which is still on hold for 3 hours). It's high time you stop hiring minorities for gov't positions. Atleast hire people who will do the job right. I wonder who even monitors these workers if they are or are not doing their job? I am so frustrated with this service.

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