I bought a Nokia c 7 phone from M/S
> Mustafa centre at Singapore on 21 st october 2012 for 328 S
> dollars(35,000 Srilankan rupees) and same was purchased
> without a warranty. I am a SRI LANKAN and have used 4 nokia
> phones up to now and because of the same reason this time
> also decided to buy a Nokia device. I selected the nokia c7
> as it has several advance options which is very much useful
> for my occupation ( I am a Bank Manager of one of the
> leading private bank in Sri Lanka) However the phone I
> bought for my personnel use was working for last one month
> and suddently stucked on 18 th of this month.( within 01
> month from the purchase) So I have given the device to Nokia
> care center at Srilanka for the repair. Now they have
> informed me that this phone cannot be repaired as there is a
> critical hardware diffect identified by them. So I am
> realy dissappointed regarding this incident. Though I have
> not purchased the phone with the warranty
> I never
> thought this type of situation will happen as I have used
> several nokia phones in the past.
>
> I have send an email to m/S Mustafa centre as well on this
> matter and not received any response from them and I think
> that is because they have sold the phone without a
> warranty.
>
> So I shall be pleased if you would kindly inform me on the
> following.
>
> - Is there any possibility of getting a new phone instead of
> the broken one
> - Whether your company will undertake atleast to repair the
> phone.
>
>
>
>
>
> Give below the details of the purchase.( The original of the
> receipt is available with me)
>
>
>
> Date of purchase - 21/10/2012
>
> Price- 328 S Dollars
> Address of the vendor- MOHAMED MUSTAFA & SAMSUDEEN
> CO.PTE.LTD
> 145,SYED ALWI ROAD
> SINGAPORE 207704
>
>
>
> Identification nos of the phone- WLAN:FCE557F7B4A7
>
> IMEI:355379049642050
>
>
>
> I hope that your company will understand my position and
> assist me in this connection.
>
> Regards.
>
>
>
> N W S B NAGAHAPITIYA
> NO-66C
> DAMBAGODA ROAD
> WALGOWWAGODA
> DANTURE
> SRI LANKA
>
>
>
> PERSONNEL EMAIL- [email protected]
>
>
>
>
>
>