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nomorerack and zbiddy

United States

Consumer complaints and reviews about nomorerack and zbiddy

User802761 Send email
 
Mar 26, 2012

refuse to cancel or refund

As with other penny auction websites, to place bids and win products on Zbiddy, you must first register and purchase a bid package. The requirement to purchase bids is explicitly stated on the website and in the terms and conditions. If you were unaware that you were purchasing bids when entering your credit card information and selecting a package level, a ZBiddy Customer Service agent is in place to assist you with your concerns and can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST.
Anti-SEO Send email
 
Mar 14, 2012

refuse to cancel or refund

"It doesn't tell you that you are buying that $99 purchase by registering your credit card."

It clearly does though...

"It misleads you into thinking you are entering your credit card information so that you are guaranteeing your bids are covered...NOT that you are purchasing them in "big lots" amounts just by registering your card"

Your inability to read things properly was the cause of you being "mislead".

"They never even put up a screen asking me to verify my "purchase" until AFTER they had billed my credit card and finalized the deal without my verification."

It is the same screen where you enter your credit card information.
KJ Lowry Send email
 
Mar 14, 2012

refuse to cancel or refund

It doesn't tell you that you are buying that $99 purchase by registering your credit card. It misleads you into thinking you are entering your credit card information so that you are guaranteeing your bids are covered...NOT that you are purchasing them in "big lots" amounts just by registering your card. The site is clearly trying to scam people...why else would they not allow someone who has never even logged in to verify their email address to cancel the "purchase" and get a refund? They never even put up a screen asking me to verify my "purchase" until AFTER they had billed my credit card and finalized the deal without my verification. They ought to be put out of business! Total Scam!
KJ Lowry Send email
 
Mar 13, 2012

refuse to cancel or refund

Clicking a link on my Facebook page ads to nomorerack.com takes you to a rip-off auction sight where you have to pay for each bid you make, BUT the worst part is that they have you put in your credit card number under the assumption that it is to guarantee ability to pay for purchases and THEN a screen comes up telling you that you just bought $99 dollars worth of bids because you didn't notice some "details" in their fine print. I emailed them to cancel that "order" before using any bids or even verifying my email address with them and they say...sorry no refunds and no cancellations, but we will reduce your cost to 50% of what you were charged. What a scam! I will be disputing the charge on my card and not likely to trust new online links for shopping anymore.
KJ Lowry Send email
 
Mar 13, 2012

refuse to cancel or refund

Samuel, That is just not true...I never got to nomorerack.com to click on any other site. I clicked on the facebook ad for $29 iPads and it took me straight to zBiddy.com and I didn't realize it wasn't nomorerack until after I had registered and had been taken for $99.00 on my credit card. Something is wrong with your facebook links...or you are in on the scam!
Anti-SEO Send email
 
Mar 13, 2012

refuse to cancel or refund

The $99 charge is clearly displayed, in two different locations, on the same screen where you enter your credit card information.

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