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Oak Creek Homes

United States,
Texas

Consumer complaints and reviews about Oak Creek Homes

Clamer0911 Send email
 
Jan 18, 2023

Biggest Regret Ever

The most regret I have ever had.
Both my mother- in-law and I bought one home each from Oak Creek Homes in Tyler Texas.
Just to save you a heart ache go through Clayton homes of Waco Texas. My sister did and her house is PERFECT!
Moved here from a different state. Was super excited about our new beginning. Bought a beautiful piece of land and just needed a home for the family to tie it all together. After reviewing a couple of different companies, we ended up falling in love with the High Plains floor plan. Bought at the beginning of 2022 and moved in October. The sales team seemed great, but once we signed they stopped caring overall. The whole process was an absolute mess and sill is. We knew going into a manufactured home that 'some things' were not going to be perfect just like nothing ever is. My husband goes to work everyday and bust his butt to have bought us this land and home and it saddens me that this is the home he has to pay for each month. We deserve so much better just like anyone would.
The communication is awful just like their work.
Still tell this day I have a hard time getting ahold of anyone. Everything goes to voice message.
My home was literally thrown together and we were told it was ready for us to move in. No one did a walk through with us. The man that did our trim out quit the next day. His work sure did show for it. We have been in our home for three months and are just now getting people out here to fix things and even then its patch work. I will never have the new home I thought I would.
I can go on and on but wont. If anyone has any question i'm more than happy to answer them.
User481167 Send email
 
Mar 26, 2012

Quality of home

I am in Dallas TX. I like my single wide, designed it with 2 master bedrooms/bathrooms. 18’ x 76’ x 10’ ceilings and vents in ceiling.. New 3/2011.
Oak Creek had to cut holes in my roof to correct HVAC duct design. Gave me the opportunity to witness the lack of insulation. BUT, I used the opportunity to pull my surround sound speaker wiring (made a little progress today).
Issues I feel are important to protect your investment,
1. Siding needs to be SCREWED (not nailed) to frame of home. (Excessive cracks in Siding, allowing moisture), caulked (I guaranty all caulking is unacceptable), primed and painted (I used 27 gal). Check bottom of panels, they will soak up water like a wick. ** Manufacturer of Product, Siding Installation Requirements NOT Followed. This was Expensive and time consuming.
2. Seal ALL Roof penetrations. First rain came in thru Fire Detectors. Neither the Maintenance Company nor Oak Creek returned my calls. Cheep fix but very messy. Roof vents not secured correctly either. **I had the reflective barrier installed; Oak Creek used 2 sheets of 3/8” wafer board with the reflective material between the two.
3. All Toilets are leaking, add (Blue Sanitizer) in tank, it will show leaks on floor. Worked on today, cannot get Toilets to seal.
4. Install some form of roof over your Doors, Water and moisture will come in and will damage floors quickly. Working to add patios and covers.
5 Gutters are also required on mobile homes or siding will not last. Installed 2 x 70 foot long gutters with 4 down spouts each side. Aluminum, 5” gutters w/larger 3”x4” downspouts. 1 hour job/ $700.
I can’t tell what your homes elevation is. If your dirt is not at least a Foot/12 inches above grade and covered with plastic, you will have a moisture problem. (DO NOT ADD DIRT NOW; YOU MUST REMOVE DIRT TO CORRECT). I made them raise mine, 2 feet above grade.
If you want an easy project you will love. Add a Whole House Vacuum System; only empty the vacuum cleaner once a month. It is great because we have dogs, cats, and mud.
Another product is a device that alerts you when moisture is present, Amazon 3 for $25. I suggest one for Return Air Vent, Ice maker, and washing machine area.
I also suggest relocating the wash/dryer to the garage, homes on blocks can’t handle the constant vibration. This presents a sensitive and daily issue at my home, good exercise.
User481167 Send email
 
Mar 26, 2012

Quality of home

Missed Agreeing.
Solitairetheyarenot Send email
 
Mar 5, 2012

Quality of home

I hate this cheap home.We bought it in Sept 2011, & its now March '12.This home is built so cheaply its pathetic.I did not want this brand of home, I knew it was cheap, but my husband wouldn't listen. The ceiling is cracked already in 3 places, the linoleum is so thin it pulls up when I'm vacuuming it, the a/c & heating unit is not enclosed in a closet & is so loud I hate it. It doesn't cool our bedroom either, while the rest of the house is too cool, just poor design & quality.The original one never would even work-it had to be replaced, & in doing this they scratched the utility room floor. The carpet is already showing wear, the appliances are very cheap, the bathtub is cheap plastic. I could go on & on. What a waste of money.I will never recommend this. oOak Creek Homes to anyone.BW
RBURGES Send email
 
Mar 5, 2012

Quality of home

It's too late for me! I was an idiot to have paid cash for my Oakcreek home. I wanted a modular home. They pushed me into a mobile. Yeah, they pushed, I caved. I sat with the salesman, trusted his inquiry as genuine when he asked what I was looking for in a house then proceeded to look at homes. It was raining outside as he took me to see several. I didn't see the outside of the house until it was too late; now I'm stuck with black shutters and plastic instead of the hardi-board that I prefer. The houses all ran together as one in my mind. I later realized the pantry I wanted was in one house, the kitchen in another... I did not realize this until after I gave him a deposit. I requested the deposit back. They pushed, I caved because they had my money. Now I'm stuck with a house I don't want. It's too small! There's no pantry. The outside is ugly. There's carpet instead of wood floors.
For all my cash money, I could have had a new home. Instead, I got a four year old house off the lot that has major issues. Cracks in the walls, uneven sink lines, a tear in the roof line, licked on paint-oh, but its Glidden paint-hey. It's all electric!! I wanted gas! I hate how they took advantage of a weakling. The installation was screwed up too. They said they would install the house so how is that I have to pay an electrician to hook up the electric and a plumber to connect to the house. They said they would build the house pad and put concrete runners but when it came down to it they would not bring in dirt to build the pad. They made me use my own. As for the repairs, after closing they said I only get one shot a repairs! How incredible is that!! I'm not supposed to turn on the water until they come out to inspect it either which may take a week or more. That means I pay a plumber to come out twice. Once to connect and again to test the connection. At closing, the lady was ready to go home, it was close to five. She hurried over each page and lied when asked questions. I got to read the documents after the fact. When we went over the page that says stop here if anything was not written that was agreed upon verbally as it will not be honored, I stopped. She pushed and assured me that the damaged door and torn blinds would be replaced as she had already ordered them. Oh, I hate this

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