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Ocwen

United States

Consumer complaints and reviews about Ocwen

jeffhatia Send email
 
Jan 3, 2013

Ocwen Help

Hello all,
I recently got my Ocwen loan modification done with RIG Financial Solutions after trying with dismal results to try other avenues. I am admittedly one of the people who jumped on the "we can help with your modification" adage a lot of these "companies" claim; I paid over $5,000 in "startup" or "processing" cost as they said, for NOTHING to a company who was unable to help! I got nothing in return but angst and a lot of unanswered phone calls. I tried to do a modification myself, which as I look back on was a horrible idea, but it led me to doing some research and homework on who can help me, and HOW they can help me! My friend Arlene told me about RIG Financial Solutions (her fiancé' worked for them from what I understand now) and how they really fought to help save her home, and she kept encouraging me to look into the matter. Finally I did, and the best part of the entire process, I paid nothing until my modification was approved! They were really enthusiastic and focused on my case I had a 70k dollar principal reduction at 2% interest rate. My monthly mortgage payment was reduced from $2,222.56 to $1234.42. I have nothing but the utmost confidence that they can help you if you’re in need. I sat down with their intake counselor, and they were able to jump right in; I was in foreclosure, losing my home as it was on the sheriff sale list and they were able to save my home! I honestly did not think they could, but they did and I am still amazed. For everyone here looking for a possible solution, maybe try RIG Financial Solutions(you can google search)....it worked for me...hope everyone has a blessed 2013!! Take care, each of you!!

Jeff


ps.. they have a toll free number, 1-877-393-0372...ask for rich or mr davis
justiceisserved Send email
 
Dec 3, 2012

Ocwen Financial

If you are having problems with your mortgage servicing agent, please do the following: 1) Do NOT negotiate over the phone, send them your complaint in writing by certified mail and make sure that you include the term: "Qualified Written Request' under RESPA. Include your full name, acct#, the problem(s) you are having, what kind of resolution that you expect, any documentation of payments (etc) and cc: The Consumer Financial Protection Bureau, along with your loca State Atty General's office. It's also a good idea to make a complaint to the BBB and if this has to do with debt collection practices or their website (not being able to navigate or being kicked off repeatedly) also file a complaint with the FCC. 2). If you have a service agent, call you explain that you want EVERYTHING in writing, again, do NOT negotiate over the phone. Note the date, time of the call, service agent's name, if you get door hangers or other such annoyances, note the time, date and keep them for reference. You can also record the phone calls on your smart phone, just advise the other party that is what you are doing, before you start doing it. Also complain on forums like this so we can share our successes in dealing with unscrupulous practices. Always be polite, be professional and be persistent.
Bmwboi Send email
 
Feb 23, 2012

PRESIDENT & CEO PHONE NUMBER

Ocwen Financial Corporation
William C. Erbey
(561) 682-8520
William.Erbey@Ocwen.com

PRESIDENT PHONE NUMBER
Takemyhomeifuwantitthatbad Send email
 
Feb 23, 2012

PRESIDENT & CEO PHONE NUMBER

Ocwen says "Helping Homeowners Is What We Do!" - this is farce! I have applied for modification time and again only to keep being told my income is too high. They are not willing to look at the whole picture of other financial obligations including student loans and medical insurance. If your payment is one day late they will send you a certified letter and begin harassing phone calls. NOBODY at Ocwen speaks fluent English! It is very frustrating and we are going to do all we can to make others aware. Ocwen is "special" and I have never worked with a mortgage company as difficult as them. I will refinance as soon as possible!
Real E Send email
 
Feb 23, 2012

Fraud charges

A former residential sales manager at a West Palm Beach-based property management company has pleaded guilty to wire fraud in connection with housing repair contracts for the U.S. Department of Veterans Affairs.

Benjamin K. Graves was a residential sales manager at Ocwen Loan Servicing, which managed foreclosure properties under contract with the VA.

As part of the contract, Ocwen completed the necessary repairs, then resold the property.

According to the charges, filed last month in Orlando federal court, Graves steered the repair contracts to companies affiliated with a particular contractor, in exchange for cash payments, between 2006 and 2007.

Graves allegedly sent competitive bid information to the contractor and sham bids to Ocwen via wire.

His arrest was part of an ongoing federal investigation of housing repair contracts performed under contract with the VA. Graves faces up to 20 years in prison and a $250, 000 fine.
Joenic123 Send email
 
Feb 23, 2012

Fraud charges

this was just one of them what about the other guy that worked for us department of hud and now is ceo or something at ocwen to cover up !!! all the fraud !!! im starting to believe our goverment knows all about the fraud, credit scams, the thousands of dollars they tac on to this loans to keep the home owners in debt to them .the goverment dont want to see there friends in jail or loss every thing they have .the ftc dont even check this company out . watch your tax papers they dont even have the right amount on some of your end of the year taxes.there frauding the irs and no one in the gov can see this !!! or they just hope u dont !!! or someone that can do something..
Cj28 Send email
 
Feb 23, 2012

fraudulent practice, discrimiantory lending

for 18 months i have been fighting with ocwen about my loan modification packet now after 18 months of faxing, calling, emailing and certified mail

Nov 2. 2010 i receive a letter in forming me that i did not qualify for hamp program because my income was too high again "after 5 case workers 4 hamp packets and 2 housing counselors later" when i asked what information they used to arrive at the # they came up with i was told wages, vacation pay personal time etc, i responded to the rep. that all of those things were the same and that a notarized letter showing my monthly salary was included and that the amount that ocwen came up with was higher than the monthly income reported by my employer i was told to resubmit a hamp packet. the next day and 2hrs of being shuffled around the building later i was told that the new packet was received and denied because i now have a janurary 4 2011 sale date for my home, how do u go from 18 months of calling every week, lost applications being put on hold for hrs at a time, constantly resending papers to being denied the chance to have your application reviewed for a federal program that u know u qualify for and can stop u from losing your home.

i know just by looking thru this site and by googling ocwen complaint that i am not the only one that has had bad experiences with this mortgage company they are no better than the loan brokers that caused this problem in the first place.

i am currently asking anyone with a similar experience or problem with this company to contact me at ocwenclassaction@hotmail.com and just leave a phone # email addressee and your name and i will make sure to send u all information about the class action lawsuit that I will be filing against Ocwen loan servicing with the assistance of Freddie mac and the equal opportunity housing council we can and must stop these people from trying to take our homes feel free to comment or email questions and comments to ocwenclassaction@hotmail.com

I have read your complaints, i am currently filing a class action lawsuit against ocwen for their discriminatory practices and would like to know if u would to become part of that if so pls email

ocwenclassaction@hotmail.com and leave your name a brief description of your problem and contact information

thanks

please feel free to pass on this information to anyone that has had experience with ocwen loan servicing
Gmyaryan Send email
 
Feb 23, 2012

fraudulent practice, discrimiantory lending

I have twice been denied a HAMP modification by Ocwen because they claim I don't live on the property. I have given them sufficient evidence that I do, utility bills, etc., and they still insist I don't live there. It really has become surreal.

Geoff
Ocwen Helper Send email
 
Feb 23, 2012

Stay away!

Lawyers are usually of no use in dealing with Ocwen. You need a mortgage specialist, instead, to browse all the statements/documents Ocwen must have surelly sent you and get to the thruth.
Ocwen's biggest problem is efficiently communicating with customers. Should you have any further inquiry about how to fight/deal with Ocwen, please don't hesitate to contact me to urostar@adinet.com.uy.
I was a Supervisor with Ocwen some time ago. Believe me, I know them a lot!
Neal Send email
 
Feb 23, 2012

Stay away!

I seem to be having the same problem everyone else is here. I have two payments sent to there so called PO box that they haven't posted to my account as of yet and it is going on 2 months now, when I try to contact these foreigners I can not get a answer to what is going on so they report me as late. I have even e-mailed them and they assure me there online statement is correct which is a lie. The other day I was on hold over an hour and still didn't get to talk to someone. I have had nothing but trouble from the people and really getting sick of it.
Ktyxes Send email
 
Feb 23, 2012

Stay away!

I was in a 5 yr ch 13 bankrupcy and OCWEN was one of the debtors. OCWEN stated I owed them 18, 000.00 in forbeareance. at the end of my 5 yr bankrupcy, less than 10 days after the discharge, OCWEN stated i was7000.000 behind. My attorney has filed a lawsuit on my behalf. I also contacted my state representative. I refuse to allow this company to steal another penny from me.

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