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Omega XL

United States

Consumer complaints and reviews about Omega XL

bjamin07 Send email
Apr 27, 2021

Cancelled subsciption, they continued to bill and send product

On March 24, 2021, I started an order with this company to try their product based on Phil Robertson's testimonial about the product. The product may work for some but it made me sick to my stomach and I had to stop taking it.

On April 24, 2021, I cancelled my auto-ship with them. On April 26 they made withdrawal from my bank account. On April 27, they sent an email stated my order had shipped. I called their customer service number, told them what had happened and they said just return product and they would refund they money for the product only, not the shipping and handling. I told them this was their doing and I should be refunded the total amount they took out of my account. They said the order already left and they can't do that. Well, actually they can but they won't. They are not a trusted company. I should have read all the reviews before ordering. They only have a 1.1 rating from the Better Business Bureau.

Kathryn Elizabeth Send email
Jun 13, 2017

Omega xl

Unaware of the continual charges to my credit card in addition to the exorbitant price, I called the 800 number to cancel.
What ensued was a battle of wits and wills with customer service. Despite my adamant and direct request, I was met with what seemed like endless attempts to keep me hooked into the monthly draw on my credit card. Finally, after threatening the Better Business Bureau along with canceling my credit card, the representative agreed to cancel the product. Complete frustration and anger about this tedious task - it required determination and perseverance on my part to assure that they took no more of my money - what a racket. I can certainly see where they are probably taking advantage of many many senior citizens.
Raghava8 Send email
May 3, 2017

omega xl automatic charges

i never gave them permission to use my credit card or ordered the supplements and they automatically did that. have called them and asked them to remove my account completely. total rip off
Tharprob Send email
Mar 15, 2016


This whole thing is a total SCAM OPERATION


The Weston Firm Send email
Jul 17, 2014


A California law firm is investigating whether the claims regarding the effectiveness of the Omega XL product are accurate. If you have information, or if you would like more information, please contact Greg Weston at [email protected]

OneFish Send email
Feb 23, 2012

Total rip off

I called to try and find out what else is in the Omega XL. On the ccompany's little add posted above the complaints, they actually say this is FISH OIL. Meanwhile they advertise that it is NOT fish oil but some "green lipped muscle" oil from New Zealand! They are BUSTED! plain ole fish oil that you can get wAy cheaper and with non of this auto ship crap they try to force you into or else you pay more money.

I plan on telling eveyone i know not to buy this product and the few who do to save their money.
SJ Alva Send email
Feb 23, 2012

Total rip off

Omega XL scammed me. I got $39. taken out of my checking account plus an over draft. I never ordered this product so how did they get into my checking account? They don't answer their phone either. Online it says they are backed up by the BBB?
TruthIsNowTold Send email
Feb 23, 2012

Total rip off

OMEGA XL is Making Claims that IT CAN CURE Arthritis and other diseases-I would be very much careful when it comes to such claims

It could backfire if they are not careful
TruthIsNowTold Send email
Feb 23, 2012

Total rip off


No corporate advocacy group is 100% guarantee that a company is 100% guarantee-It can all indeed be a great cover for the tricks of their trade
Do What's Right Send email
Feb 23, 2012

Return policy

I was contacted by Great Healthworks for for a customer service position with some up-selling. I passed the interview process and was hired. Training was incomplete and unorganized. Our class had 4 different trainers for less than 2wks. One of the trainers just got out of training the 4 days earlier. We were told that they hire about 17 employees and were only going to keep about 4 or 5. During training, we all found out that this is hard core retention and not customer service. At the 3rd week I was put on the sales floor and was told to stop people from canceling their automatic payments. Most of the calls were from people that were not told about the automatic payments and people who got sick from taking these super potent omega 3 capsules. I was told by my supervisor to just make up lies to get them off the phone and not to cancel their service or else I would be fired. I was told to lie about how well its working for my family and friends. Whenever a manager was requested, I was told to say they were not available and to transfer them to voice mail where they will never get a call back.

My supervisor says, "if you would just make stuff up you would do very well here."

I was later fired during the fourth week because I a requested a refund for a senior citizen who is on a fixed income who was never told about the reoccurring charge to her bank account.

I lost my unemployment compensation for accepting this job that was misrepresented to me.
Joe Toughey Send email
Feb 23, 2012

Return policy

I'm reading a couple of the positive comments here. I'm curious ... why would anyone who said this has worked even go online to look up such keywords as "omega xl rip off."

The ones who want to investigate this Omega thing I can understand, but already satisfied consumers?

Heh, it's pretty obvious the positive reviews are fake.

I have tried this thing, and it did not even ease my pain. And it is not sever pain either!

There simply is not enough of the ingredients in these pills to do that.

And it took me 3 weeks with threats to the BBB and my state's rep who handles frauds to get my money back.
Don't Get Omega XL Send email
Feb 23, 2012

Return policy

I purchased Omega XL through Great Health Works in Florida. They have a money-back guarantee. My husband and I both used the product for 30 days and so no improvement. They auto shipped two more. I called and was told to ship back the empty containers. I shipped back 6 of the eight bottles. I was only refunded after much calling and only for 5 of the six bottles returned. I later called to see where my refund was and they said that they had received the product back and my refund was approved. I asked when I could expect it and was told 2 weeks. That was 2 months ago and I am just now get $49.00, $39.00 and $79.00. I have called twice more and get the same old run around. I can't understand how they can take money in minutes, but it takes months to send it back. Not only am I dissatisfied with the product but the company service is terrible. I would not do business with them again under any circumstances.
G Faraci Send email
Feb 23, 2012

Return policy

do some of the good comment people work for the company??
How are we to know??
Do people get paid for writing good comments??
Why not send a free sample bottle with not strings attched??
(Charge card only)
And if it's so good then we'll all order it on our (charge card)
Seem like a win win situation if the stuff really works ??
I'd being ordering it for myself and my family
and telling everyone that a some sort of pain about it!!

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