poor communciation via tty onstar
I had the same problem with On star, There communication was bad, they never returned my calls; they left me on hold till I had to hang up. I paid for three months of emergency service and I could not get connected with them.
I call several times using my home phone and they said that they would get me connected and that was and I never heard back from them no emails nothing.
I am really unhappy with the customer service and tech service so I cancelled my On-star account last month. I want a refund.
Come on ON-star get it together..