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OTL*SCORESENSE.COM

United States

Consumer complaints and reviews about OTL*SCORESENSE.COM

hassan2020 Send email
 
Sep 12, 2019

OTL*SCORESCREEN

OTL*SCORESCREEN stole my credit card number and charged my $29.95 fraudulently. Watch out for these thieves.
mvcassjr Send email
 
Jul 11, 2019

unauthorized charge

applied for a auto loan and was asked by my bank to check my own credit score. Was told by the bank employee that "Credit Karma" is who she uses to check on people's credit. So now I see not only a one dollar charge on my account by "OTL Scoresence" but also 4 days later another charge for $29.99 on my account. All unauthorized!!!!
It looks to me that the FTC or SEC or some other agency should fine them for this or even shut them down. I can't see how they could keep on doing this practice on a repetative basis and nothing happening. I had my card canceled with the bank and a new one issued to stop them from charging my account any further and am challenging the charges they have already issued.
steveJJ Send email
 
Mar 21, 2019

unapproved charge to credit card

4 months of charges at $29.95 per month. Went on line to ask why, and they said they could not find any record of my or my wife's name and zip code. Never resolved. Finally contact the credit card issuer and they disputed the charges and said they would take care of it.
Stella Richardson Send email
 
Jan 19, 2019

SCAMMING

YOU PEOPLE WERE NOTIFIED LAST MONTH TO STOP CHARGING MY CREDIT CARD WITH $39.95.....so that makes more than two or three times you have scammed me amounting to $119,85 you people owe me - I insist you cancel that erroneous collecting from my credit and replace the $119.85 to my account IMMEDIATELY.
beegdblu Send email
 
Dec 5, 2018

CREDIT SCORE REPORTING

I CAN NOT BELIEVE THIS HAPPENED! I WAS ON THE USAA WEBSITE WHEN THIS PAGE POPPED UP THAT I MAY HAVE A SECURITY BREACH (09/26/18) AND I ASSUMED IT WAS A RECOMMENDATION FROM USAA BECAUSE OF SOME FRAUDULENT HAPPENINGS WITH FACEBOOK AND SOME OTHER SITES. I ASSUMED THE $1.00 CHARGE AND THEN I ALSO GOT THE NEXT MONTH (10/03/18) $39.95 CHARGE, SO THEN I CALLED AND CANCELLED BUT WAS TOLD TO CALL AND CANCEL AGAIN BEFORE JANUARY 3RD. HOWEVER, I GOT ANOTHER $39.95 CHARGE FOR 11/03/18. WHAT IS GOING ON? THE FOLKS (Kimberly & Tammy) ON THE PHONE SOUND "LEGIT" BUT NOTHING GOOD HAPPENS. THEY ALSO ATTEMPT TO GIVE YOU A BETTER DEAL AS YOU CONTINUE TO SAY "JUST PLEASE CANCEL MY ACCOUNT AND PLEASE CREDIT MY CARD." I HAVE CONTACTED USAA AND WILL ALSO CONTACT MY CREDIT CARD (Merrill Lynch) SO THEY WILL FLAG AND INVESTIGATE THESE TRANSACTIONS AND BE ON THE ALERT AND MAKE NO FURTHER PAYMENTS.
Rafael Ortiz Send email
 
Nov 7, 2018

a charge of 39.95

I never subscribe for this service. There is only one word. THIEVES!!
Rosalinda1932 Send email
 
Sep 2, 2018

OTL*SCORESENSE>COM Charges

Oh my goodness! Will I never learn? I read the "fine print" and knew I would be billed $39.00 if I did not contact them within the seven day period and end my account. Well......I am 86 years old. I cannot believe I am still taken in with such foolishness. I literally wore myself out for 7 days trying to cancel. Know ing a phone call was necessary I waited 15 minutes for a real person. Yes, and my phone cut off. I went through this several times. Finally, I thought I had done the deed. But "unsubscribing was not the key. I hate to admit it but the next time around they came back again and billed me $39.00 which also included a $35.00 overdraft. Fast forward to this month, the same thing. I will now go to my bank's fraud department and have them get not only the fee the shysters charged but the overdraft cost also. I am embarrassed, to say the least. I cannot believe I let them nail me 3 times I still have not been able to end my association with them. Too long wait time on the phone. I am moving my bank account next week and will have it unavailable to them. I am at a loss about the people involved in this????? I hope when we all wind up in hell they have to wear all these complaints around their neck. But then I do not want to be too hasty, I might have to wear mine also. I checked to see if anyone had filed a lawsuit against them. Believe it or not, they are just finishing paying a lawsuit off from several years ago. Yet they continue to run this scam. It would seem even paying out a lawsuit they are still making enough money allow them to continue down this road.. Cheers everyone,
xiaoyisimonguo Send email
 
Nov 14, 2015

unautherized service and service charge

otl scoresense.com posted a charge of $1 on 10/16 and $39.95 on 10/24
the charges are not authorized.
jim halstead Send email
 
Oct 10, 2014

Taking money without my consent, fraud

I had to take all my money out of the bank and cancel my card so that you thieving pieces scum couldn't get to it any more. I filed a complaint of fraud against you and am considering whether to sue you directly or try to get a class action against you. One or the other IS going to happen. If there is anyone interested contact me at [email protected] Obviously, judging by the comments here this company has been screwing people out of money for some time now. People like this need to be in prison. Let's get together and put them there.
meh112002 Send email
 
May 26, 2014

billed

I was not supposed to be billed it was a first time free. I got billed anyway. This is false advertising. Please correct this.
woozit62 Send email
 
May 22, 2014

Billed again not removed

I called in and it was to be removed instead I am billed again. Please get this corrected!


Barbara Nelson
lpnascar_88 Send email
 
May 14, 2014

delbert postlewait

You have taken 29.95 out of acct for 2 months and i have tried to cancel several times and have been on hold for as long as an hour.
This is just a scam . I have had to change my acct. just so you can't get into my acct. I hope no one else will use this web site.
drchandler Send email
 
Apr 27, 2014

Unauthorized charge on Credeit Card

THIS IS A MAJOR RIP OFF. I HAVE NEVER AUTHORIZED A CHARGE OF $29.95 ON MY CREDIT CARD. THIS WEB SITE IS ALSO A MESS---IT HAS TAKEN ME THE BETTER PART OF ONE HOUR TO COMPLAIN RICHARD E. CHANDLER
drchandler Send email
 
Apr 27, 2014

FRAUD

I DID NOT AUTHORIZE ANY CHARGE ON MY CREDIT CARD. AND YET THERE IS A $29.95 CHARGE ON MY ACCOUNT---I DO NOT NEED YOUR SERVICE AND IF I DID I WOULD NOT CHOOSE YOU. I SUBMIT TO YOU THAT THIS IS A CASE OF "FRAUD" I WOULD LIKE YOU TO REMOVE THIS CARD FROM MY CARD AND NEVER DARKEN MY DOOR OR INTERNET CARD AGAIN DR. RICHARD E. CHANDLER
[email protected] Send email
 
Apr 9, 2014

Cancellation

Your company is beyond dishonest. I did not sign up for your service. Where did you get my bank account information?
I tried to contact, by phone, a customer service rep. I used the telephone number on your site. When I finally got a real person on the phone they denied they had any customer by your company's name. I did not sign up for your service and want a refund of the $29.95 you charged to my bank account on 4/8/14. If you advertised your company as "free" that is fraud. I intend to
file a complaint through my bank for the $29.95 you took without my authorization. Your company is sneaky and fraudulent.
I am again demanding you cancel this account that you opened for me. I noticed on your site there is a ten day trial.
And just a $1 charge. You make it so difficult to cancel so that you can extract money from unknowing people.
confirm cancellation at my email address [email protected] Since you have been dishonest in the past I expect this cancellation without more charges. I expect and answer with three days from this note.
Caryl J. Smith
Concerned Person For Justic Send email
 
Feb 23, 2012

CREDIT SCORE REPORTING

Unauthorized automatic payment for service...claims that the FREE CREDIT SCORE report under terms and conditions says will be automatically enrolled for credit score monitoring and I should of received email that must of gone into my spam folder...they are full of BS. Linda emaplyee # 211980 claims she will request refund but cannot promise. I will post everywhere I can that OTL*SCORESENSE.COM are total SCAMMERS!!!
Abbylamask Send email
 
Feb 23, 2012

CREDIT SCORE REPORTING

Yes they are thieves! I called and cancelled within the 30 days, actually it was the same day. Even got a confirmation number, they charged my account 3 months before I caught them, they said someone logged back on from my computer and authorized it.
Total nonsense and lies. Said they could only refund within 30 days, so two months of $29.95 was not recovered. Beware, stay clear of Scoresense.com and anything they may change their name to...

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