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Parcel

Malaysia

Consumer complaints and reviews about Parcel

caca Send email
 
Jun 11, 2018

Item pending delivery

Hi, please check on my item. Tracking no : EH 745027104MY

Based on tracking system,the item was sending out on 6th June and stuck at parcel hub on 7th June until now. I urgently needed the item before raya. Please do expedite the process.

Really upset with the courier service.
turboex Send email
 
Jun 11, 2018

parcel teda delivery

parcel tiada delivery

Tracking no ER326334786MY
ER325998152MY

parcel dah brapa hari smpi putrajaya tapi tiada delivery.
naz76 Send email
 
May 25, 2018

No delivery service. Pos official website no update

Parcel CD344012252 dah diterima. Itupun penerima datang sendiri ke pos center kuching.
Official website pos tiada update. Tergantung. Yang herannya bila saya check melalui parcelmonitor.com ada update. Rupa-rupanya dah sampai kuching, sarawak.
Dari 8mei saya pos. Baru pagi tadi saya check (25mei) kat parcelmonitor.com yang parcel itu dah sampai ke kuching. Dan saya terpaksa maklumkan ke penerima suruh pegi ambik sendiri ke pos center kuching tu. Sebab dah 2 minggu lebih tak sampai sampai.
Mintak pihak berkenaan atasi masalah ini.
sahrizira Send email
 
May 21, 2018

BARANG STUCK DKT POSLAJU!

HELLO POSLAJU! SY CALL BYK KALI 1300 300 300 X DAPAT. CALL CAWANGAN POSLAJU BERHAMPIRAN SAYA X DAPAT! APA NI???? UNTUK PENGETAHUAN PIHAK POSLAJU. BARANG SAYA DAH STUCK 2 MINGGU LEBIH DEKAT POSLAJU KOTA KINABALU! DAN BARANG SAYA SEPATUTNYA SAMPAI D POSLAJU CAWANGAN BEAUFORT SABAH. DARI 4HB MAY 2018 BARANG SY KAT SANA. YG PELIKNYA BARANG LAIN YG LAMBAT SAMPAI DAH SELAMAT SAMPAI DARI KOTA KINABALU KE BEAUFORT DAN SELAMAT JG SAMPAI KE TANGAN SAYA! MOHON CEK! JIKA HILANG ADA POSLAJU NAK BUAT GANTI RUGI!!!! TOLONGLAH BUAT KERJA TU BIAR CERMAT DAN BERTANGGUNGJAWAB. NO TRACKING BARANG SAYA IALAH ER248610465MY ! BARANG LAIN BOLEH SELAMAT SMPAI KENAPA BARANG YANG DAH ADA D POSLAJU KOTA KINABALU DARI 4HB MAY MASIH STUCK DKT SANA DAN BELUM SAMPAI KE CAWANGAN SERAHAN BEAUFORT SABAH!

BARANG STUCK DKT POSLAJU!

Bad Services Send email
 
Apr 19, 2018

Items deliver unsuccessful

I want to complaint about POSLAJU!!
I stay at condominium but i noticed every parcel when the size is small they just put a paper ask me to go and collect at the nearest post office instead of they send it to me!!
And the funny thing is in the paper they mentioned the reason is "you were not at home"!!
Hello i stay at condominium of course you have to call me go down and collect it,you never call me how you know that i am not home??? Why the size of parcel is big you will call me go down and get it but when it parcel size is small you just left me a paper???
We paid for sending parcel but you this service seriously must change!!!!
And then the paper at there written i can collect it with expired date two weeks but only a week my seller told me that the package had sent returned back to them, your service really bad!!!!!!!
Miss Mala Send email
 
Aug 9, 2017

Late delivery process

Dear POSLAJU;
FYI, as from my previous parcel delivery period for peninsular will take within 3 working days of item dispatch-out date.
But now I have 1 parcel delay until today. After check the tracking no., found that the delivery have stuck at 1 place too many days (see attached png file). The status continuously repeated at same location (arrive at delivery facilities at Kulai Jaya).
Pls explain the reason & pls proved your name as "POSLAJU".

Late delivery process

Ling Send email
 
Apr 20, 2017

Lousy service

Ur service really sucks ! Forever there's no one pick up the phone, my parcel just leave in ur store for three days and still no intention to deliver to me! What kind of poslaju service is this !?
Pos Laju Worst Send email
 
Feb 27, 2017

Irresponsible Courier company

Pos Laju is the worst courier company ever, always make lost of parcel and not taking responsibility. I have alot of parcel lost with them, How many times we complaints and emailed to them they will not take actions and it is so hard to reach their hotline. When feedback to their customer service, they says will check and investigation but end up no record and responses at all. After 30days ( Since we do not know it is parcel lost, because they says goes for investigation, what we can do it to wait) , so when they are no response after many attempts, we will keep asking and calling and if it is more than 30 days, we will say closed file WHAT AN IRRESPONSIBLE courier company !! I think they are purposely to shrink responsibility and drag it to more than 30 days and close file. SO PLEASE DO NOT USE POS LAJU.... WORST COURIER COMPANY EVER !!!

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