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pizza hutt upper hutt

New Zealand

Consumer complaints and reviews about pizza hutt upper hutt

noodle Send email
 
Jul 19, 2015

refusal of deliver y

I rang pizza hutt upper hutt for a home delivery Sunday night 19th of july and was told by the person that answered the phone that we had to pre pay with a credit card.... After informing him that all I had was cash, he told me that there would be an extra $2 surcharge added to the total all because the delivery driver couldn't be bothered driving to my address....isn't the job description of a delivery driver, just that, to deliver????
Im REALLY disappointed in the service that I didn't receive from this branch and I hope that it doesn't happen again should I decide to use them again, which I seriously doubt. I expect this to be rectified in some way

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