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Plato's Closet

United States,
Pennsylvania

Consumer complaints and reviews about Plato's Closet

AshleyShopper345 Send email
 
Mar 19, 2012

A Complete Dissapointment!

I heard there was a Plato's Closet, cosignment shop opening about an hour from me so I was excited to check it out when it opened! They were taking clothes months before so I went a few weeks before it opened to try to sell some clothes. I didnt really know where it was so when I got closer I called to see which exit to get off.. I asked them about ten times and it turned out to be the complete wrong exit.. called again.. gave me another wrong exit.. after 2 hours I finally got there. When I was on the phone.. and DID tell them I lived pretty far and just got an hour out of the way lost they did not tell me they had a 4 hour wait time to look at my clothes. So when I finally got there and they told me that I was furious. 2nd time i went there was the week after they opened. Got a little lost again.. got there and they told me there was a 4 hour wait again.. the one guy remembered me and said ok this is yours second time here and you arent local so we will look at them.. Id say I had about 30 brand name tops, 10 pairs of jeans, 3 pairs of heels, 4 pairs of flats. Everything brand name and lightly used. While they looked through my stuff I looked through the store. The purse selection was ok, the clothing and shoes were 100% out of style. ALL of the sneakers were so old and in disgusting condition.. the heels were OLD styles, the jeans were mainly flare.. no hip skinny jeans. There were about 2 pairs of jean shorts.. that were a mess, way too many pairs of ugly plaid shorts, tons of NON brand name items. They ended up taking half my stuff, I only got $45, I expected at least $90 or so because they were high end brand names but I just took the money, the clothes they didnt take were probably the nicest I had in the bag?? I was VERY dissapointed because I was waiting for this store to open and I was excited. Im positive they take styles from beyond three years ago.. even though they say it has to be the last 3 yrs styles. I did not find one thing.. It was so crowded and smushed together after a while I didnt even feel like looking through the rest. AND the few things that were decently new/in style were RIDICULOUSLY priced for a COSIGNMENT SHOP. For example.. decent pair of Victorias Secret sweat pants.. $20!!! I can pay $5-10 more and get them brand new in the store! PLATO'S CLOSET WAS A DISSAPOINTMENT, DONT WASTE YOUR TIME.
Bossypants Send email
 
Mar 19, 2012

A Complete Dissapointment!

Honestly, this place is the best place I have ever worked. The management and staff are some of the nicest people I have ever come in contact with. The two store owners and the managers are literally the best people I have ever worked for. They are flexible with you schedule, take time out to tell you that you're doing things right, and make you feel extremely appreciated. I have nothing but awesome things to say about this place.

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