They lie, have horrible lending practices and when you call them they do not give you a straight answer and it is people like them that have given lenders and loan officers a very bad name.
My daughter did a loan with them and the loan should have been funded 3 weeks ago and they have no idea as to what is going on and the loan officer Josh Jones just spits out one lie after the other and will not call back and has no idea as to how much she is getting back because he does not know his job at all and should not be there helping people because he is Stupid

I too have dealt with Plaza HM... twice! Both times, I have found them to be incompetent and disorganized! I think baboons could do a better job than those morons! My first real estate transaction fell through because they decided to throw list after list of conditions, asking for stupid little things to get done. They dragged me along for 6 months, causing so many delays that HUD finally cancelled my sales contract!!!
I am now trying to purchase another house using a different broker. However, my mortgage broker company decided to outsource my loan to the same idiots at Plaza HM. I just found this out this week and I'm so mad I could defecate on their faces!! I swear to God himself, if they do what they did to me the last time, I will surely pay them a visit in person which they will never forget. I'll have no choice but to pull their heads out of their fat asses so they can actually perform meaningful work.