On October 16, 2017, I withdrew $1000 (half in $100's, half in $50's) in cash from Jennifer Fox, a AVP Branch Manger at PNC (PNC inside Franklin Farm Giant 13330 Franklin Farm Road Herndon, VA 20171). My girlfriend, Sarah Maher, deposited the cash into her bank account at Navy Federal (46300 Potomac Run Plaza, Suite 180 Sterling, VA 20164).

Upon arriving, the Navy Federal bank teller deposited the $1000 into the teller cash recycle and it would not accept a $100 bill. Upon further inspection, the bill appeared fraudulent. Navy Federal confiscated the bill and sent it to the FBI for further investigation. Once the bill was obtained, total amount deposited into Sarah's account was $900 instead of the $1000.

After two weeks, Navy Federal's store manager (Ashley Stevens) informed us that the FBI determined the bill was fraudulent and provided us with a Counterfeit Note Report (report #:115-2018-000020-W/1 or Serial Number: LL051188381).

I have repeatedly corresponded with PNC and the following representatives: Megan McKenzie on October 16, 2017, Elizabeth Neuhausel on November 14, November 16, and November 20, 2017 and Kelli Redmond on December 8, 2017.

They claim that since I left the store unknowingly with fraudulent money that they provided they can not reimburse me for their mistake.