Oh my gosh!!
Not sure where to start but PNC put us into foreclosure TWICE even though payments were being made!!!
I have a file SO THICK of papers (copies) that they insisted we FAX to them. We did AND I copied everything they asked for for MY OWN records.This file has now escalated to a box because there is so much. PNC has a terrible system and I am not sure if its done this way purposely so they come out on top OR if they truly don't know what they are doing.
Either way, we have been VERY UPSET for several years over this because we were taken advantage of just because we "asked" a simple question.( I.E. my wife lost her job in 2008, do we have any options out there to help us?)
After that it was so scary, we had NEVER missed a mtg payment. but we had the county at our door, not once but TWICE to serve us foreclosure/eviction papers. WHAT??? We were NEVER behind.....where is our payment going?? Our checks have been cashed but we are supposedly behind???
Frustration at its finest!
Now we are considering remortgaging and after having a specialist look over our paper work, we see that we were scammed out of $25,000 because we (ourselves) didn't know what we were reading/seeing. As we asked for help, we were thrown into a HAMP program that helped lower our payment BUT charged us 25 GRAND to do so. THANK YOU, we now OWE more than our home is valued at. After 11 years here, we are back to square one!! PNC IS A JOKE! Do NOT deal with them!!

Lynda M Swan
[email protected]
Aurora Illinois
(November 17, 2017)