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POSLAJU BALAKONG

Malaysia

Consumer complaints and reviews about POSLAJU BALAKONG

uz420 Send email
 
Nov 4, 2019

SERVICES BAD/PARCEL DELAY

POS LAJU BALAKONG. The worst courier services ever. Not deserved any star at all. Tried to call, no one answering my call, even in operation hours graph (pic as attached) said “Monday, 11am/12pm - Usually not too busy”. The hell man, really not sure why this branch is still open. For parcel, damn WHY need too delay such a long time to deliver? For customer in Kajang i think any parcel should be sent out directly to POS BANGI. Its better than this balakong branch. My parcel pick up yesterday, until now still pending at balakong. Dear high management, please do something with this branch.

SERVICES BAD/PARCEL DELAY

Van G Send email
 
Oct 22, 2019

Poor Customer Service

Received a call from Pos Laju's agent (H/P: 017-880 5172) around 2:15pm where there is nobody in my office. I was asking the agent to send on the following day but in return I get a poor response from that agent. He sounds impolite and keep asking me to contact Pos Laju Balakong directly but I have no detail on which consignment that he is sending at that time.

In the end, I decided to give a call to Balakong office. I was attended by a Malay lady officer, she was asking for tracking number after I have given my unsatisfactory comments over Pos Laju's agent. I asked her to contact the agent directly where I don't have the tracking number as I'm expecting 2 parcels I'm this few days. Yet she claimed the agent won't entertain her call.

This is very bad impression to me as facing such a poor customer service from both parties. Kindly improve your services and appoint a reliable agent who should take charge to call Pos Laju for unsuccessful deliveries.

I expect the higher management to look into this matter seriously. I can be contacted at 010-2252 188 (Ms. Goh).
Lily Teoh Send email
 
Jun 19, 2019

Return Parcel

Hi sis
I need to Return a Parcel back Balakong Cheras KL . The tracking number is ( ERA 101360643 )

Any information Please call 017-916 8944 Lily Teoh

Thank You .
SaraniaJothirajan Send email
 
Jul 13, 2018

Late delivery

Really bad service.How long will take to receive my parcel?it's not first time.I need my parcel by today.if nt able to deliver parcels,pls sent to nearest branch Poslaju Cawangan Serahan Batu 9,excellent service by them.they won't delay.

Late delivery

VAAE Send email
 
May 15, 2018

NOT YET RECEIVE MY PARCEL

MY PARCEL UNTIL NOW NOT RECEIVE YET! WHAT KIND OF COURIER SERVICE? THE PARCEL ALREADY ARRIVED AT BALAKONG POSLAJU, NEAR BY MY HOUSE ALSO WANT TO TAKING SO LONG.............! CHANGE NAME TO POS'LAMBAT' IS SUITABLE FOR THIS COURIER SERVICE!

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