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Priceline.com

United States,
Texas

Consumer complaints and reviews about Priceline.com

fraudstopper Send email
 
Sep 5, 2018

Ripoff

Booked a reservation thru them using one credit card which prepaid for the room. At check in the hotel said needed a card
for "incidentials" which I gave them using a different card than one presented online.

Upon check out, I was given my receipt showing a charge on the second card only, the one presented at check in. It was
for $9.22 less; when questioned, the clerk explained that there is one rate for the hotel, direct booking and a price line charge which is always higher....wtf


So priceline charges one rate when you book for them that covers their "fee" which is directly in conflict with their advertising which says it will be the lowest price...isn't that considered fraud?

Last time I ever use priceline.com as they ripped me off. The hotel they recommended had numerous maintenance issues and was also a ripoff....


With all the complaints about priceline, I am surprised someone (an atty. general for example) has not filed a class action suit;
I will join it if that ever happens.

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