Yo como muchas otras personas tuve una muy mal experiencia con Pueblo bonito. Todo comenzó con una invitación a desayunar de "90 minutos" desde ahí comenzamos mal, duró como 5 horas. Ese mismo día me cobraron como $25,000 pesos a mi tarjeta de crédito y me ofrecieron $10,000 USD para comprar en mi cuenta de RCI, y 2 semanas de regalo en el hotel que yo quisiera por 5 años.

Me garantizaron que rentar mis semanas anuales sería de los más fácil y sin ninguna complicación. Como es de esperarse , no fue así y me dejaron embarcado con esta membresia carísima y aparte es imposible conseguir clientes que renten las semanas, bueno clientes reales, porque me han llamado en varias ocasiones empresas piratas que dicen tenerme un cliente para mis semanas y obviamente lo único que quiere es robarme más.

El vendedor se llama Glenn Scherb, ni si quiera sé si sea su nombre real o sea inventado después de descubrir tanta mentiras que me dijeron. Dentro de todo lo malo, mi esposo consiguió unos abogados (Mexican Timeshare Solutions ) los cuales recomiendo ampliamente, a pesar de que los mismos de pueblo bonito me decían que no era posible cancelar, se tuvieron que aguantar y me cancelaron mi membresía . Después de cancelar quise usar mis 2 semanas de "regalo" las cuales después de todo el dinero que les dí, ya había pagado y hasta más y no me quisieron respetar nada. Decepción tras decepción en Pueblo bonito, definitivamente no vuelvo a pone un pie en ese hotel o cualquiera de su cadena.

We went to a timeshare presentation at Pueblo bonito. Upon my return home I was reviewing documents and noticed my 15 year deal was for 30 years. We were told that we could have them rent our week if needed or they could also re-sell the unit if needed. but all was a lie. We have tried contacting them at many different numbers but they never answer or returned our calls . we tried to cancel our timeshare but we got threatened by them and they told us that our credit score would be affected and that we would have pay an extra 25% of our membership. One day, we found Mexican Timeshare Solutions online while trying to find someone who would buy our timeshare and 5 months later, they were able to get the cancellation of our contract.
Beware and stay away from Pueblo Bonito they are scammers!!

We have been a victim of scam at Pueblo Bonito Resort & Spa.. in April 15,2016.. we attended to cancel the contest the next day and we were told that there was not grace period to cancel. The salesman by name Omar Alvarez promised and ensured us that he will sale our existent timeshare.. A Big lie.. we put down couple of thousands. But we had no results. Each time I had to pay my credit card bill for Pueblo Bonito it reminded me of the fraud they had committed against me and I knew I had to do something about it and I did, I hired a company named Mexican timeshare Solutions. The fact that MTS did not take any money up front was reassuring for me. Thanks to them we were released of our membership completely. The reason of my post it´s to warn you and to avoid you to fall into their lies like me.