Submit a Complaint


United States

Consumer complaints and reviews about puretimewatch

User738050 Send email
Apr 11, 2012

big scam -

wow all these comments just for two lines
User927333 Send email
Apr 4, 2012

big scam -

Puretime is a good supplier. Bought a watch was deliverd good. Top replica.
I had to send the watch back because it. Fell for 180 cm on the floor and a watch hand came of. I did send it back and after a litlle more than a month i got the watch back.
All repaird and no costs and no returning fees.
Thnks puretimewatches.
And the respond to mails quickly.

Greetings Tom from Holland
User919362 Send email
Mar 27, 2012

big scam -

I recieved my hublot all black today, took only 4 days to come to uk, when I opened it I was amazed with the high quality watch I received, everything was genuine the size the movement the dial.. I paid extra $20 to get it waterproof tested so I could swim with my watch and what you know it actually is swim resistant which was shocking as it is a fake watch and thought it would break, I highly recommend puretime everyone is very helpful there, niki, liala, dorris thank you very much for a pleasant service
User738050 Send email
Mar 27, 2012

big scam -

@ Nikki Chen
I love this customer representative-It must be very professional of you to use language like that every day
Dinan Send email
Mar 15, 2012

big scam -

I ordered a watch three days ago from, there are other sites which are trying to scam the website such as puretimehonkong, I was causious at first and read many reviews here and on their website, I hope my hublot does come soon as I haven't heard back from them since making payment and I'm waiting for my qc pictures for three days. All the emails I have sent to them have been quick and pleasant response, liala and Alice wu and nikki Chen have been excellent in getting quick replies, so I hope this website is legit and I get my watch soon.. I will keep my order status updated on here

Richmotion Send email
Mar 3, 2012

big scam -

I ordered a Breitling Navitimer at "". Payment was confirmed within 24 hours. They sent me pics for quality control on their own, all questions have been answered within 36 hours, and they even wrote an excuse for taking so long. ;) 2 weeks later the watch arrived in Austria, Europe. Perfectly wrapped, shock resistant and even watertight. The Navitimer is perfect quality, only very small differences from the original watch. Time accuracy is excellent, metal and leather straps are both high quality and well made. My wishes are not easily fulfilled and I had very high expectations, but I could not be happier. Thanks again to Doris from puretimewatch for the fast response, friendliness and patience!
Luis Gonzalez De Barcelona Send email
Feb 27, 2012

big scam -

Hello, my name is Luis Gonzalez, from Barcelona. I purchased an Omega Seamaster Chrono about a year ago. The watch came fast and looked amazing. No problem with that. But it didn't work that well. The watch stops all the time, no matter you wear it or not. I told that to puretimewatch, you can verify it in the reviews written about the product and you will see I am saying the truth. Nobody has answered me so far. Nobody has cared about me. I payed about 300 $ for a 7750 watch movement and it doesn't work well at all.
I know it is not the original one but it is not either a 20 $ piece. I really was expecting a bit more of help from them. Customers should be treated better. Cause a satisfied customer will be buying all his life!
Thank you

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code



    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username