Hello,

I have asked Purolator in Sudbury, ON, Canada to send a package to Iran and they were not able to do it and after a long time they returned to me. however, te package was broken and was unusable. I made a claim and after several days, they told me we cannot refund you even I have sent the picture of broken package to them. To make a long strory short, I have payed full amount to deliver package to Iran and also they take me the return cost to me for a broken pachkage. Thios is totally unfair and I cannot how to take my rights. They didn't delivered my package and also broken it and at the same time they charge me two time.
I would appreciate it if you could assist me.
Thank you.

Best regards,
Mostafa Torabi
[email protected]