Submit a Complaint

Purolator

Canada,
Alberta

Consumer complaints and reviews about Purolator

Ev2012 Send email
 
Mar 20, 2012

I will never be using their services again

I shipped extremely important documents EXPRESS through purolator almost a week ago, when I got a call yesturday saying that they hadn't arrived I called Purolator and they informed me that they had been lost. I had shipped the documents from Red Deer, AB to Edmonton, AB which is approx 150km, if they can lose documents over that short of a distance I would not trust them with national or international shipments!
Purolator Help Send email
 
Mar 20, 2012

I will never be using their services again

Dear Ev2012,
I would like to apologize for this incident. I would be willing to look into this for you if you could send me the tracking number at [email protected].

Vincent
Customer Care Team
Email: [email protected]

Follow us on Twitter:
http://twitter.com/purolatorhelp

Visit us on:
www.purolator.com

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username